User not getting the resource after purchase.

[Patrick3]

Hello,

A user that goes by the name "Jijibiji" has sent me a message here after he purchased one of my resources which stated that she wants the resource that she paid for. I checked my PayPal and saw that the payment she sent me was 'Pending' so I replied saying after 24 hours or so she will receive her payment.

After 24 hours or so, the payment got approved but the user did not get access to his resource he has purchased.

So what happened was....
- User paid for the resource but the payment was held by PayPal
- When I received the money, the user did not get access to the resource.

I gave the user a license to my resource.
Please do something about this!

Read the conversation here: http://www.mc-market.org/conversations/437061/

 

[Patrick3]

Ok, that's a shame that there are no fixes.

 

[TBK]

This is also annoying for the seller as people start to claim your scamming them even tho its not the sellers fault, they issue chargebacks instead of PM'ing you first :/

 

[Justis]

Is your PayPal confirmed?
PayPal will not send an IPN if the account receiving the money is not confirmed; and we are therefore unable to confirm the purchase.
You'll have to add the user license manually: www.mc-market.org/resources/market-place-dashboard/manage-licenses

 

[Patrick3]

Ok, that's why then. Thanks for the answer.

Is your PayPal confirmed?
PayPal will not send an IPN if the account receiving the money is not confirmed; and we are therefore unable to confirm the purchase.
You'll have to add the user license manually: www.mc-market.org/resources/market-place-dashboard/manage-licenses

 

[Patrick3]

Are i am going to receive koths because tomorrow my server is opening?

I gave you a licence... Go to the "My Licence" tab and download them.

 

[DenyCC]

Probably because this user charges back on resources... You should probably watch out for this faggot.

http://www.mc-market.org/threads/265735/

 

[Patrick3]

Alright, cheers for the heads up.

 

[Mick]

Is your PayPal confirmed?
PayPal will not send an IPN if the account receiving the money is not confirmed; and we are therefore unable to confirm the purchase.
You'll have to add the user license manually: www.mc-market.org/resources/market-place-dashboard/manage-licenses

Since this isn't really something that MCM can fix on our end, denied, thanks for the suggestion.