Warnings/Punishments for Repeat Offenders

[Sparko]

There's some people with multiple scam reports filed on them, and the issues are similar to each other - such as someone taking forever to make things, or someone who hasn't paid.

Now, eventually it gets resolved but if there's a clear pattern of malicious actions + no intent to pay unless pressured via a scam report then I think they should eventually get a warning or punishment of some sort after a certain amount of similar reports filed against them, let's say 5??

If in the scam report it shows that they didn't bother communicating properly with the other party then doesn't that show that they had no intent to fix the issue & would avoid their responsibilities to the other party if they could (as in, if the one they scammed can't or doesn't bother to make a report)

I think it's fair to consider them somewhat a community risk, Love was banned for being friends with a bunch of scammers, why can't someone be banned or at the very least warned for repeatedly failing to do their part of the deal prior to pressure from staff?

 

[Sparko]

Idk I just feel like many of my SR's have been opened just to pressure me into rushing something for a customer

Yeah, I don't see how that information's relevant to this suggestion though?

 

[SmackAttack]

Yeah, I don't see how that information's relevant to this suggestion though?

I actually think his scam reports are the prime example on the issue Kram brought up & talked about in earlier replies. From what I've read it looks like he has some issues regarding payment & his expectations towards the service he bougt. This results in issues regarding payment. If this suggestion would follow trough, this would mean that he'd be very close to a ban.
This fits in what Kram brought up earlier. Does the amount of scam reports mean he should be banned? In my opinion the addition of the scam report page on the profiles should help someone decided to do business with someone or not.

 

[Sparko]

Does the amount of scam reports mean he should be banned?

No, my suggestion isn't just based on the amount of reports but other factors such as how the person communicated with the other party prior to the scam report, their activities during the time they were avoiding the other party, and the amount of times they've done something similar.

skier's free to give his 2c regarding the topic but sharing his scam reports stats adds nothing of value to the discussion going on here

 

[babaooo]

I feel like this is directed at a particular user ( we all know who it is ) but I completely agree with one point you made- Someone recently had CLEARLY scammed me, admitting to scamming me as well as 6 other people on Discord (with Screenshot Proof) and 100% had intent of scamming. However this user was desperate to stay on MC-M because he had only scammed me for 12$, and he payed 25$ for Supreme + he had a few spare plugins, therefore agreed to give back the account- why aren't users like this banned? They have clear scamming intent and have no intention of giving the product bought unless they are threatened with a scam report and ban- these users tend to waste months of your time only to provide the product back after 4 months of back and forth convos, with no compensation of any of the time wasted?

 

[Sparko]

I feel like this is directed at a particular user ( we all know who it is)

lmao kinda, but this is something that’s happened in the past too with people like Gavin (ik he got banned for evasion, but some cases against him were similar to each other and he ended up refunding on a lot of them)

 

[Mick]

We've had some internal conversations about people like this, we won't ban someone for scamming intent unless it's really obvious and clear, however, we've agreed that people who do this often will get less leniency and time when it comes to scam reports, and so, they won't have the ability to stall.
I'm against putting a cap for how many scam reports you can have, that would be easily abused if that was implemented.
We added the scam reports tab a little while ago so people can easily see how many scam reports someone has and why it has been filed so people can better make decisions when deciding who to deal with.
If you see someone with 5+ scam reports for similar reasons, it may be fair to assume that there's a likelihood of that happening to you, so you can then decide if you choose to work with the user or not.

Indeed. We lay all of the information about previous scam report history in front of users, and from there it is up to them to decide whether they want to actually transact with them. If someone has like 10 or 20 scam reports against them I'd definitely be weary and read them before dealing. If you read them and still deal with them and they provide terrible customer service then that's probably to be expected, but as long as they don't scam and aren't trying to scam then we won't ban them.

Denied, thanks for the suggestion