Recent content by RabDev

  1. RabDev

    My Experience with a Missing License & Delayed Support Response

    Hey everyone, I wanted to share my recent experience in case it helps anyone else who runs into something similar. A few days ago, I purchased a resource on the platform, but it didn’t show up in my licenses and there was no download button on the product page. I opened a support ticket and...
  2. RabDev

    Still No Access to Purchased Resource

    Thanks for the reply, Spaceley. I’ve already provided proof of purchase in my ticket, including the Tebex transaction ID. After some back-and-forth, it was confirmed that the issue is a bug on the platform’s side — not something the resource author can resolve. That was a couple of days ago...
  3. RabDev

    Still No Access to Purchased Resource

    Hi there, I’m following up on a support ticket I submitted a while ago regarding a missing download for a resource I purchased. Although I did receive an initial response acknowledging the issue and mentioning it would be looked into, I haven’t heard anything further and the problem still isn’t...
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