Paymenter AI Ticket Support v1.0

Turn your support queue into an automated first response layer.

AI Support is a Paymenter extension that connects your ticket system to an AI of your choice: OpenAI, Claude, Mistral, or any OpenAI-compatible API. When a customer opens a ticket, the AI reads it and sends a real reply within seconds. If it can't answer, it stays silent and pings you on Discord instead.

Built this after getting tired of answering the same "how do I restart my server" and "where do I find my IP" questions 10 times a day. Now the bot handles the easy stuff and I only step in when something actually needs attention.

What it does:

• Replies to tickets automatically using your own AI API key
• You write the system prompt: tell it your company name, tone, what it can and can't say
• Paste in your server specs, plans and policies so the AI actually knows what it's talking about
• Pick which departments it handles (disable it for billing, legal, etc.)
• Once a real staff member replies, the AI backs off completely for that ticket
• If the AI has no answer, it stays quiet and sends a Discord notification so you can follow up
• API key is stored encrypted

Supported providers:

• OpenAI
• Anthropic (Claude)
• Mistral AI
• Any custom OpenAI-compatible endpoint.

You need your own API key.

Support or Suggestions
Need help or do you have any suggestions? Feel free to join my discord server and open a ticket: https://discord.gg/nk4xp9HBaU