It is no secret that the opinion towards MCM has been on a downward spiral.
I would like to say the public opinion on MCM really started to downturn around the time Glove publicly announced his quitting the market. Prior to that it seems as though people were expressing that the market seemed to be stagnating and failing. However this did not turn negative until around Glove's exit.
The Causes
MC-Market is a forum of creators, not managed by creators. This discrepancy causes a difference in ideals in how the site should be run. Most people on the site use it as a platform for their services, however when the system is not supportive of that, they will grow angry and eventually, disappear.
Support
In it's current state, MCM will not run itself without human oversight. When the people that moderate and administrate the site are not moderating the platform, then any rules that are in place do not matter. There have been numerous cases of users on MCM such as myself experience ticket wait times of weeks. For a site that is filled to the brim with very competent, high skilled, and well spoken individuals already familiar with the rules and terms of the site, you would expect the platform to have no trouble expanding it's team or replacing those that aren't meeting the demand. These delays on a platform receiving the revenue of MCM and on the scale of MCM are unacceptable.
Scam Reports
I acknowledge that MCM has hired a new scam resolver, however seeing as he hasn't been on since Monday (posting this on Wednesday https://gyazo.com/a8a78bb311a2d07a4d6c75af20d8f601) and his counterpart has posted a grand total of twice since last Thursday at the time of writing this. These delays make the single most important principle of any transaction, trust, an unreliable. Scam Reports not only help bring peace of mind to those doing deals, but they allow those who get caught in scams, more often new members (the main source of MCM's revenue[Ads and ranks]) to have a way to fight against those who pull these scams. Scamming is inevitable, but with proper moderation, it can at least null some of the impact of it, impact which is being felt by the community very heavily currently.
Change is overrated
If there is one thing MC-Market administration is really good at, it's maintaining the status quo. Going through the previous 10 announcements, the notable changes to the platform have been (in objective descending order)
1) Various Staff Position Changes
2) A new theme
3) Business accounts
4) Forum reorganization
All of these changes are so minor, that you likely forgot about most of them, and this is where the problem arises. Though staff will be quick to say "we've still been increasing members at X rate." there comes a point where this stagnation of the forum will lead to a less interested and thereby less active userbase. The members in the shoutbox today are not the same members that were in the shoutbox 2 months ago. This is indicative of the nature of MCM, many members fading into obscurity due to it's being unable to retain interest. This is a failure of a system, and it will only be increased with the new problems arising.
The Solution
The major problems with the site are able to be fixed with relative ease. Despite the site administrators best efforts to maintain the status quo, a large change in needed. MC-Market's team needs an overhaul. The root of the overwhelming majority of these issues stem from the moderators and administrators of the site. The staff of MC-Market need new members, with fresh ideas, coming from a more diverse background. MCM needs to hit this growing mob of those growing weary of the failing system head on. Whatever you are trying to do now is not working. An ideological shift is needed, not brothers of current staff with no knowledge of the platform, not chatmods with no real impact on the site, real change is needed, or MC-Market will be facing a mob much bigger than it's current small but loud minority.
Please leave your feedback below.
I would like to say the public opinion on MCM really started to downturn around the time Glove publicly announced his quitting the market. Prior to that it seems as though people were expressing that the market seemed to be stagnating and failing. However this did not turn negative until around Glove's exit.
The Causes
MC-Market is a forum of creators, not managed by creators. This discrepancy causes a difference in ideals in how the site should be run. Most people on the site use it as a platform for their services, however when the system is not supportive of that, they will grow angry and eventually, disappear.
Support
In it's current state, MCM will not run itself without human oversight. When the people that moderate and administrate the site are not moderating the platform, then any rules that are in place do not matter. There have been numerous cases of users on MCM such as myself experience ticket wait times of weeks. For a site that is filled to the brim with very competent, high skilled, and well spoken individuals already familiar with the rules and terms of the site, you would expect the platform to have no trouble expanding it's team or replacing those that aren't meeting the demand. These delays on a platform receiving the revenue of MCM and on the scale of MCM are unacceptable.
Scam Reports
I acknowledge that MCM has hired a new scam resolver, however seeing as he hasn't been on since Monday (posting this on Wednesday https://gyazo.com/a8a78bb311a2d07a4d6c75af20d8f601) and his counterpart has posted a grand total of twice since last Thursday at the time of writing this. These delays make the single most important principle of any transaction, trust, an unreliable. Scam Reports not only help bring peace of mind to those doing deals, but they allow those who get caught in scams, more often new members (the main source of MCM's revenue[Ads and ranks]) to have a way to fight against those who pull these scams. Scamming is inevitable, but with proper moderation, it can at least null some of the impact of it, impact which is being felt by the community very heavily currently.
Change is overrated
If there is one thing MC-Market administration is really good at, it's maintaining the status quo. Going through the previous 10 announcements, the notable changes to the platform have been (in objective descending order)
1) Various Staff Position Changes
2) A new theme
3) Business accounts
4) Forum reorganization
All of these changes are so minor, that you likely forgot about most of them, and this is where the problem arises. Though staff will be quick to say "we've still been increasing members at X rate." there comes a point where this stagnation of the forum will lead to a less interested and thereby less active userbase. The members in the shoutbox today are not the same members that were in the shoutbox 2 months ago. This is indicative of the nature of MCM, many members fading into obscurity due to it's being unable to retain interest. This is a failure of a system, and it will only be increased with the new problems arising.
The Solution
The major problems with the site are able to be fixed with relative ease. Despite the site administrators best efforts to maintain the status quo, a large change in needed. MC-Market's team needs an overhaul. The root of the overwhelming majority of these issues stem from the moderators and administrators of the site. The staff of MC-Market need new members, with fresh ideas, coming from a more diverse background. MCM needs to hit this growing mob of those growing weary of the failing system head on. Whatever you are trying to do now is not working. An ideological shift is needed, not brothers of current staff with no knowledge of the platform, not chatmods with no real impact on the site, real change is needed, or MC-Market will be facing a mob much bigger than it's current small but loud minority.
Please leave your feedback below.
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- Suggestion
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