Force staff to have "last read" enabled in PM

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avsterbone

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I don't know about you but I find it extremely annoying when I have no clue if a staff member read my PM. Although I have a lot of vendetta with M6Gaming one thing I immensely respect him for is the fact he is the only staff member (to my knowledge) who keeps this featured enabled. This allows me as a user to at least be assured that what I have sent has been read & noted. Also, in M6's case he usually responds to my PM's instantly after reading them. Depending on what my PM is regarding he will read it, take 5-20 min. to write a response and boom! I have my answer.

(This applies to every staff member except Ajdin) Staff may argue, "Well, it's annoying when we constantly get our PM's bumped because users are impatient." First of all, why are you reading PM's (especially lengthy ones) without the intention to respond to them? If you wanted to go to bed, school, etc. You shouldn't be taking the time to read our PM's anyway at that specific time. Also, I can confidentially assume M6Gaming gets more PM's than all you staff members due to the complex nature of his job here as a Scam Resolver. If he can efficiently manage to respond to all our PM's in a timely manner after reading them so can you.

It is important that us users have strong communication with the staff team and not being able to know when our PM's are read hurts that connection.

Now for Ajdin - You will probably say something like, "create a support request, they get answered in less than 24 hours anyway." That is not true. I've had a request opened for the past 3 days and have not gotten an accurate response yet. Just random info. In regards to the suggestion itself, I understand you are an extremely busy person and get tons of PM's however if we know you have at least read our PM that would satisfy us. You even have at the bottom "If I don't respond within 48 hours then you may bump this thread." I know I have respected that, and I'm sure many others will too.

Overall it's just nice to know when our PM's are read by staff.
 
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Ajdin

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Ajdin you're not allowed to disagree ;c At least tell a reason why lol.
I'm not allowed to disagree? I'm not allowed to select the level of privacy I'd like? What am I allowed to do lol?

Anyways, I see no reason to disallow this for staff members.

You shouldn't be taking the time to read our PM's anyway at that specific time.
That makes no sense whatsoever. They can read PM's whenever they feel like it.

I'm not sure why you want to control staff's privacy.

This seems like a suggestion for the sake of it. I see no good reason for this to be implemented.
 

Devon

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I'm not allowed to disagree? I'm not allowed to select the level of privacy I'd like? What am I allowed to do lol?

Anyways, I see no reason to disallow this for staff members.


That makes no sense whatsoever. They can read PM's whenever they feel like it.

I'm not sure why you want to control staff's privacy.

This seems like a suggestion for the sake of it. I see no good reason for this to be implemented.
And of course, the only disagrees so far are staff members. The community wants to be able to see when staff have read our PMs. I think it is very nice to know when your PM was read and to know if the staff are simply ignoring you.
 

Ajdin

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And of course, the only disagrees so far are staff members. The community wants to be able to see when staff have read our PMs. I think it is very nice to know when your PM was read and to know if the staff are simply ignoring you.
If people have nothing to loose, why would they disagree?

There's still no valid and useful reason as to why this should be implemented.

I like that bit of privacy.
 

nara~kavi

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I believe that everyone is entitled to privacy, even members of staff. If it's a feature for us, I don't see why it shouldn't be a feature for them - because it is useful for them for the same reasons it's useful for us.

Sometimes when I'm conducting business through MCM I'll get a PM about something work-related, but I'm in bed or I'm busy doing other stuff and am otherwise unwilling to respond at that time. If the person involved sees that I looked at the PM but did not respond, they might take it as some sort of insult or see it as me ignoring them. It's the same thing for staff. If a staff member gets a PM at a time when they really aren't up to responding, then a member may get more frustrated than they otherwise would after seeing that the staff member read the PM but did not reply.

The staff members are people and they have lives and they're just like us. Some people tend to forget that. If we are all entitled to privacy - as I believe we are - then so are members of staff.
 

Zeiyon

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Like said before, its their privacy, let them have it.
Unless of course, its a support request. Then they should have a last read, because why woukd you PM staff but not open a Support Ticket?
 

Devon

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If people have nothing to loose, why would they disagree?

There's still no valid and useful reason as to why this should be implemented.

I like that bit of privacy.
Do we have the option to turn the last read date off?
 

Ajdin

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I have the right to protect my staff members right?

They have it all disabled for a reason. If they agreed with this they wouldn't have it enabled in the first place.
 

Proximity

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I have the right to protect my staff members right?

They have it all disabled for a reason. If they agreed with this they wouldn't have it enabled in the first place.

We have a right to see if they read it cause what if they read it and don't reply for another day or so?
 

avsterbone

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Doge & Jack as mods why do you disagree. Make sure to explain why your reason justifies why M6Gaming has his enabled yet for whatever reason you don't need too.
 
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avsterbone

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I have it off so people don't know what thread i'm watching, because i like to lurk around Kappa I don't see why we need to force staff to have this on. I have never even thought about it being a problem.
That is so unrelated to the suggestion. I don't care you you have it so other people can't see what thread your watching. Re-read the thread bud =/
 
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Ivain

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And what if a staff member reads your PM, and then goes on to do other things? will you pester them about it?
Most things you'd want to PM a staffmember about are best thrown into tickets. If that's not what you're looking for, deal with the wait.[DOUBLEPOST=1464803173][/DOUBLEPOST]
We have a right to see if they read it cause what if they read it and don't reply for another day or so?
Then maybe they're busy with their own lives?
If you want a fast reply, use a ticket so that multiple staff members have access.
Some of you seem to think that staffmembers on here are fulltime, that they have to instantly respond to every PM as soon as they receive it.

That is not the case. Just because they're staff does not mean 100% of their time should be focused on helping you out. It's part of their job and responsibility, for sure, but they do not need to respond instantly, especially not to PM's over tickets.

If you can see when they read, I guarantee there will be at least a dozen people complaining "Jack read my PM but did not respond within 5 minutes, he's neglecting his duties as a mod"
or "Doge has read my my Pm but went offline directly after, he's ignoring me!"

Apart from that, I really see no good reason why staffmembers should be denied what we all have, the option to not allow others to stalk us. Not to this extent. It's fine that you can see they're online, but you really should not be stalking their every move, even if it's about PM's.

Seeing that they've read your PM will have 0 effect on how fast they reply to your PM, except for the part where you pester them about it.
 
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Doge

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Doge & Jack as mods why do you disagree. Make sure to explain why your reason justifies why M6Gaming has his enabled yet for whatever reason you don't need too.

I get 5-10+ PMs a day and most of them are asking for appraisals. Many times I'm not able to respond right away and I don't want someone to think I'm ignoring them just because I didn't reply to their PM right away.

Just because we're mods doesn't mean we don't deserve the same level of privacy as our users. I don't see why our last read date matters so much to you.
 
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