MCM Uptime Reporting, It's time we keep count

[Jdsgames]

The last 40 days is perfectly fine. If you where to go back much further than that, you would be going back to when BeBosny managed the forum, and there wasn't any unexpected downtime. Therefor the results would be bias because of that. I'm only considering from when the problems started.

This site if effectively a business for both Mick and its users. Uptime should be one of the top priorities, only second to security. If most other forums are up 99.8% of the time. Why cant MCM? (Mick hasn't stated any reason for the downtimes either)

Its not "maintenance". Maintenance is something that is scheduled and planned, sometimes in extreme cases started immediately, and users are quickly informed. In the case of MCM, the forum just stops working randomly, to the point it does this most days. Usually for a matter of minuets. Sometimes longer like last night. There is no maintenance page, no prior warning, so the only assumption that can be drawn is that something has just gone wrong. (Something that didn't happen before Mick took over). (If he would explain what is actually happening, and why. I'd be more understanding).

You have taken an average. Lets say I purchased a sticky and last nights random downtime ran though it. There are 168 hours in a week, 3 and a half of them the forum was down because of last night. That makes 5.88%. So $1.176 (Almost $1.2) which is 4 times what you where making it out to be. That's without considering the previously mentioned time it goes down been a peak time.

All I want is Mick to let people know what is actually going on and why all this downtime is happening. Surely that cant be too much to ask for?

- My responses -
1.) You are also not considering changes to any website/application can cause issues.
Plus you cannot tell me there was never any unexpected downtime under BeBosny as you have no actual proof of that.

2.) Any form of change / add-on made or implemented by Mick/whomever can cause serious complications that were not expected. Let's say for example Mick had added something that ended up making MCM crash every hour for 5 minutes. Would you rather him go "I am scheduling to fix the issue in a month" Rather than fixing the problem when it is noticed? What if this add-on/whatever caused some form of issue where users could not post?
Let's mention another site _mc (Will not post the actual site)
I have personally used that before and I can say want to talk about downtime the site use to crash hourly.

3.) https://www.google.com/search?q=Maintenance&ie=utf-8&oe=utf-8
I am sorry to say but I don't see that it has to be scheduled.

To put forth an argument let's say there is currently some issue deleting user content.
Would you like Mike to draw up pretty little pictures on a page to tell you that and alert you.
Or would you rather it be handled and less damage done?
The argument above I doubt would happen but its an example.
If there is a problem and Mick fixes it when it is noticed rather than putting it off I don't see much of a problem with it.

Let's also argue an attack on the site.
What kinda response time do you think Mick has? I doubt he monitors that every second of the day...
Personally at that point alerting users would be lower on anyone's priority list.

4.) Again you don't take one specific example to point out a flaw. As I stated I can't see a reason to complain until you only got <= 90% which would be a 2$ loss.
Considering the site is only charging you for a time-slot rather than PPC/PPV you make out more even with the downtime.
Also your math is a bit off stickies are only 10/week not 20 So in reality there you only lost. 59 cents.
And the banners are on the main page where 99% of people join and see first so a bit of downtime can be overlooked IMO.

Your comment about staying informed:

 

[Fire]

1.) You are also not considering changes to any website/application can cause issues.
Plus you cannot tell me there was never any unexpected downtime under BeBosny as you have no actual proof of that.

You are taking this far too seriously. Its a forum, we don't to get hard evidence for everything we say. Go and ask people about downtime. How much unexpected downtime we had with BeBosny, then how much we have with Mick. Just about anyone will tell you we have a hell of a lot more now.

2.) Any form of change / add-on made or implemented by Mick/whomever can cause serious complications that were not expected. Let's say for example Mick had added something that ended up making MCM crash every hour for 5 minutes. Would you rather him go "I am scheduling to fix the issue in a month" Rather than fixing the problem when it is noticed? What if this add-on/whatever caused some form of issue where users could not post?
Let's mention another site _mc (Will not post the actual site)
I have personally used that before and I can say want to talk about downtime the site use to crash hourly.

Last owner / system admin managed to do that with no noticeable problems. Also who said anything about in a months time? You are exaggerating quite a bit there. I meaning more half an hour, or maybe a message afterwards.

3.) https://www.google.com/search?q=Maintenance&ie=utf-8&oe=utf-8
I am sorry to say but I don't see that it has to be scheduled.

So your saying that it is all maintenance? That would explain why parts of the forum randomly break, error messages start spamming. Site freezes etc. Funny kind of maintenance. A far more professionally way would just to bring up the MCM maintenance page instead.

To put forth an argument let's say there is currently some issue deleting user content.
Would you like Mike to draw up pretty little pictures on a page to tell you that and alert you.
Or would you rather it be handled and less damage done?
The argument above I doubt would happen but its an example.
If there is a problem and Mick fixes it when it is noticed rather than putting it off I don't see much of a problem with it.

Let's also argue an attack on the site.
What kinda response time do you think Mick has? I doubt he monitors that every second of the day...
Personally at that point alerting users would be lower on anyone's priority list.

You have just made up the worse case to prove your point. I'm talking about day to day problems, that are actually relevant. Obviously the case you stated would be an exception.

Your comment about staying informed:

You might think you're been cocky and smart, but you're really not. All I originally said was that 98.5% uptime isn't great and we should be informed about downtime. There was really no need for you to get so defensive and launch into all this, Chill.

 

[Jdsgames]

You are taking this far too seriously. Its a forum, we don't to get hard evidence for everything we say. Go and ask people about downtime. How much unexpected downtime we had with BeBosny, then how much we have with Mick. Just about anyone will tell you we have a hell of a lot more now.


Last owner / system admin managed to do that with no noticeable problems. Also who said anything about in a months time? You are exaggerating quite a bit there. I meaning more half an hour, or maybe a message afterwards.


So your saying that it is all maintenance? That would explain why parts of the forum randomly break, error messages start spamming. Site freezes etc. Funny kind of maintenance. A far more professionally way would just to bring up the MCM maintenance page instead.


You have just made up the worse case to prove your point. I'm talking about day to day problems, that are actually relevant. Obviously the case you stated would be an exception.


You might think you're been cocky and smart, but you're really not. All I originally said was that 98.5% uptime isn't great and we should be informed about downtime. There was really no need for you to get so defensive and launch into all this, Chill.

1.) No, I was pointing out that you said there wasn't any expected downtime.
Which I can guarantee at some point there was.

2.) The months time was pointing out saying "I will fix it later solution" vs just getting it done.

3.) No, I was mere pointing out maintenance does not have to be scheduled. Plus if a site is being taken down many things slow down and break. Not claiming all of this is indeed an attack however, I doubt Mick just plays around disabling things to break the site.

4.) What you fail to realize: The summary of an exception I stated another one below it which has happened. It was all in the same relevant response. You are screwing around if you are constantly taking time to doodle up some page and notify everyone. Which that time being spent just fixing it.

5.) I don't think your being fair saying the party saying "downtime boo hoo loss of business" can exaggerate things like idk what was it 20% up-time. To which I was pointing out the argument there was beyond ridiculous due to the minute damage that was really caused. Also telling me to chill I went and posted a video I am "chill" over the matter however if you would like you can pm me further?

 

[Fire]

1.) No, I was pointing out that you said there wasn't any expected downtime.
Which I can guarantee at some point there was.

Not several hours worth. The only time there was a significant downtime was when he originally took over and moved the forums. So it was down for a couple of hours. (When Mick and D3l3t3d moved it, it was 2 days, then several weeks, of been very unstable).

2.) The months time was pointing out saying "I will fix it later solution" vs just getting it done.

That logic works in some cases. But you would find most boniness's (which MCM is) properly plan and schedule their downtime and inform all their clients / users. Unless its an absolute emergency. If it is they then make post, send an email etc. Informing users of what happened. Rather than just not mentioning it.

3.) No, I was mere pointing out maintenance does not have to be scheduled. Plus if a site is being taken down many things slow down and break. Not claiming all of this is indeed an attack however, I doubt Mick just plays around disabling things to break the site.

Above comment explains the first half. The point is, we had a system admin that protected the forum from attacks, and kept the uptime that high, no one noticed any problems. Now we have downtime, or "maintenance" almost daily. Sometimes its a few mins of buggyness, sometimes hours of the forum down, or some large features (like viewing threads) just stop working.

4.) What you fail to realize: The summary of an exception I stated another one below it which has happened. It was all in the same relevant response. You are screwing around if you are constantly taking time to doodle up some page and notify everyone. Which that time being spent just fixing it.

The forum is fine now. Nothing wrong. He could be making a post keeping people updated, like just about every other large forum or business. You might be trying to think of the most practical way, but in the real world, that's not how things are done. Downtime is handled in a more professional manner.

5.) I don't think your being fair saying the party saying "downtime boo hoo loss of business" can exaggerate things like idk what was it 20% up-time. To which I was pointing out the argument there was beyond ridiculous due to the minute damage that was really caused. Also telling me to chill I went and posted a video I am "chill" over the matter however if you would like you can pm me further?

I didn't actually complain about it been a loss of business, I just said people lose more than you originally calculated for banner ads. I also didn't say anything about the 20% uptime. I only commented on the 98.5% which was accurate, and Mick himself shared the link for that, making it somewhat an official representation. I don't really want you to "pm me further" like I said before. You're taking this way to seriously, I'm not that fussed tbh. Like a lot of people. I come on MCM to sell / trade and have a bit of fun. Not have heated arguments with people.

 

[Wvisoecj]

After much observation, I think that checking if MCM 200's isn't an accurate way of recording MCM's performance. Instead, I have included new stats.

The acceptable requests are measured by the documents RTT, if it's sub 500ms it will be counted as acceptable. I don't think MCM taking 8 seconds to load but return 200 OK is acceptable means to show MCM is doing good.