Guys as a lot of people pointed out in SB, MCM clearly ignores and doesn't care about sellers' tos, I'm not gonna include Account Sellers here because they are a whole different thing (pulling back accounts etc).
I'm here to mostly talk about the designers, map builders, world painters (By this I mean only want opinions from people that are actively around this community) and other people's jobs that are harder to resell after the customer for any reason doesn't want it anymore.
It's quite annoying how MCM doesn't care about sellers tos, just like you want us to follow MCM's ToS, we'd like you to follow ours. Nothing too crazy.
It takes 1 whole day to get a scam report opened, and around 1-2 weeks to get it closed, is it that hard to check the "scammers" ToS/Thread before doing that? No it is not, and inb4 you say "But SR have so much work to do they can't go around checking everything" well get more SR then, as simple as that, Mick said countless times that they r enough for the current amount of scam reports.
Alright so let's say my ToS says this:
"No chargebacks, no refunds, I'm allowed to cancel your order anytime and will refund you"
If someone opens a SR on me saying I canceled their order then sure I'll give them a refund, if they open a SR asking for a refund after working for multiple hours on their product then NO, IT SHOULDN'T EVEN BE OPENED IN THE FIRST PLACE.
TLDR: Take normal sellers tos under consideration before opening up a scam report that might ruin their rep/prevent customers going with them.
You might think that I'm a bit biased about this whole thing but I did talk with Mick about it around 2-3 weeks ago.
I'm here to mostly talk about the designers, map builders, world painters (By this I mean only want opinions from people that are actively around this community) and other people's jobs that are harder to resell after the customer for any reason doesn't want it anymore.
It's quite annoying how MCM doesn't care about sellers tos, just like you want us to follow MCM's ToS, we'd like you to follow ours. Nothing too crazy.
It takes 1 whole day to get a scam report opened, and around 1-2 weeks to get it closed, is it that hard to check the "scammers" ToS/Thread before doing that? No it is not, and inb4 you say "But SR have so much work to do they can't go around checking everything" well get more SR then, as simple as that, Mick said countless times that they r enough for the current amount of scam reports.
Alright so let's say my ToS says this:
"No chargebacks, no refunds, I'm allowed to cancel your order anytime and will refund you"
If someone opens a SR on me saying I canceled their order then sure I'll give them a refund, if they open a SR asking for a refund after working for multiple hours on their product then NO, IT SHOULDN'T EVEN BE OPENED IN THE FIRST PLACE.
TLDR: Take normal sellers tos under consideration before opening up a scam report that might ruin their rep/prevent customers going with them.
You might think that I'm a bit biased about this whole thing but I did talk with Mick about it around 2-3 weeks ago.
- Type
- Suggestion
- Status
- Denied
