Reputation Resolvers

[pace]

Reputation resolvers instead of having Moderators deal with unreasonable neg reps or revenge reps these people come in and do it instead
it is helpful for mcm as moderators have to deal with other things not only the reputation system

kthxbye

too lazy to write a whole 1000lines like what most people do

 

[pace]

The neg rep on my profile is not removed yet while I have even given out proof that its fake and isn't related to my thing about what I did, Ofcourse you type "u" in short instead of writing "You" Doesn't make u unprofessional jeez.

feelsbad, reputation resolvers at your service!

i like this idea, i get false raps way too often cause half this community is braindead and sometimes it seems as if the report doesnt even go properly so i have to get it resolved with the guy themselves

good

 

[Justis]

The neg rep on my profile is not removed yet while I have even given out proof that its fake and isn't related to my thing about what I did, Ofcourse you type "u" in short instead of writing "You" Doesn't make u unprofessional jeez.

The neg rep on my profile is not removed yet while I have even given out proof that its fake and isn't related to my thing about what I did, Ofcourse you type "u" in short instead of writing "You" Doesn't make u unprofessional jeez.

Yeah someone got mad at me and lied about me but they won’t remove it. Then scammed me, but they’re still here :^)

I'd just like to clarify that simply having a complaint about the reputation system does not automatically validate every suggestion for every sort of alteration to it as a good idea.

Yes, the moderation of reputation is severely lacking consistency between staff members, and this is currently the utmost priority to resolve. Part of this is a modification to our policies on handling reputation and a severe overhaul of the moderation system backing the reputation system, which is currently nearly non-existent.
I have a strong faith that these development changes made to the addon, once in place, will allow the entire moderation to act as one when it involves reputation, and make the need for the staff team to split apart into reputation moderator groups completely unnecessary. Saving us from all potential problems that would arise out of attempting to do so.
I would like to see these moderation features added and staff policies adjusted around it, before making drastic changes to the staff team's entire layout.

 

[boopnose]

Yeah someone got mad at me and lied about me but they won’t remove it. Then scammed me, but they’re still here :^)

 

[pace]

I'd just like to clarify that simply having a complaint about the reputation system does not automatically validate every suggestion for every sort of alteration to it as a good idea.

Yes, the moderation of reputation is severely lacking consistency between staff members, and this is currently the utmost priority to resolve. Part of this is a modification to our policies on handling reputation and a severe overhaul of the moderation system backing the reputation system, which is currently nearly non-existent.
I have a strong faith that these development changes made to the addon, once in place, will allow the entire moderation to act as one when it involves reputation, and make the need for the staff team to split apart into reputation moderator groups completely unnecessary. Saving us from all potential problems that would arise out of attempting to do so.
I would like to see these moderation features added and staff policies adjusted around it, before making drastic changes to the staff team's entire layout.

Justis it is necessary to split the team layout one day or another to make the market a better place for users to sell,buy,trade
so is adding a reputation resolver is important you ask why? because reputation is the one thing people base a person off not his personality not anything only the green and red thing under his profile do you understand what i am pointing at?

EDIT: Now that you added Disagree then you pretty much can't understand what i am pointing at i assume, have you ever had a deal with a person have you ever had the suffer someone has because he had few false neg reps people never buy from his store neither sell him a single thing? and then gets scammed because he had to go first.

 

[Justis]

Justis it is necessary to split the team layout one day or another to make the market a better place for users to sell,buy,trade
so is adding a reputation resolver is important you ask why? because reputation is the one thing people base a person off not his personality not anything only the green and red thing under his profile do you understand what i am pointing at?

No I do not believe that splitting apart the moderation team is necessary to "make the market a better place".
There nothing solid to base that assumption off of.

The reputation system needs changes; yes, that is correct, and the reputation addon is already planned to undergo internal development that we know can only be positive for the future of reputation moderation.
As long as the moderation team can moderate reputation consistently, there will absolutely never be a need for a separate branch of moderation just for reputation. That is why the development changes are being made, to resolve that inconsistency.

 

[pace]

+100

if this gets denied by mick it'd be pretty bumper as a great idea would have gone to trash an idea that would greatly improve mcm and gain more users, more sellers and keep them.[DOUBLEPOST=1522718539][/DOUBLEPOST]

No I do not believe that splitting apart the moderation team is necessary to "make the market a better place".
There nothing solid to base that assumption off of.

The reputation system needs changes; yes, that is correct, and the reputation addon is already planned to undergo internal development that we know can only be positive for the future of reputation moderation.
As long as the moderation team can moderate reputation consistently, there will absolutely never be a need for a separate branch of moderation just for reputation. That is why the development changes are being made, to resolve that inconsistency.

Undergo internal? how would you fix a reputation posted by a human he isn't a robot every single false reputation has to be reported and read by a moderator to be removed same applies to a revenge rep the guy might be lying who knows?

 

[Justis]

Undergo internal? how would you fix a reputation posted by a human he isn't a robot every single false reputation has to be reported and read by a moderator to be removed same applies to a revenge rep the guy might be lying who knows?

At no point did I ever imply that reputation would be moderated automatically. I told you that the addon is being developed to improve the moderation system for our staff team, because the reputation moderation system is almost non-existent currently, and that is what has lead to so much inconsistency in the handling of reputation by the moderation team.
I've said this in both of my previous replies.
Improving the moderation system for reputation will allow the staff team to handle reputation with a consistency that will not only make a specific reputation moderation branch unnecessary, but more limiting.

 

[Sentiinel]

The current staff team is always super resistant to acquiring new staff members and I see why, on a forum this large training would take ages and managing the new members would be a nightmare. I've never had to deal with scams or false reputation so I wouldn't know everything, I just think that a new system should be adopted to handle this better.

 

[pace]

At no point did I ever imply that reputation would be moderated automatically. I told you that the addon is being developed to improve the moderation system for our staff team, because the reputation moderation system is almost non-existent currently, and that is what has lead to so much inconsistency in the handling of reputation by the moderation team.
I've said this in both of my previous replies.
Improving the moderation system for reputation will allow the staff team to handle reputation with a consistency that will not only make a specific reputation moderation branch unnecessary, but more limiting.

Alright i have 2 things to say you giving warning points to people who thought this idea is great is huh?
also do you think moderators can be on all the time? do you you pretty much don't, people complained about having 1 scam resolvers which then we have 2 and i am thankful for that but i am not happy about how trash the reputation system is moderators are unable to attend a person all the time they are busy, they have a life they have to do something i have seen some people reporting false neg reps which then haven't been removed until few days later which then they couldn't get a position at a server just because of this, also could you please explain to me the moderator role?
you might understand me once you do, do you understand a human is unable to handle more than 1 thing at once or it will lead to a disaster I had a support request which then i replied instantly to the message a moderator have said then guess what happens i wait a day for him to rereply, rather than having more moderators this is much better.

 

[rekt]

No I do not believe that splitting apart the moderation team is necessary to "make the market a better place".
There nothing solid to base that assumption off of.

The reputation system needs changes; yes, that is correct, and the reputation addon is already planned to undergo internal development that we know can only be positive for the future of reputation moderation.
As long as the moderation team can moderate reputation consistently, there will absolutely never be a need for a separate branch of moderation just for reputation. That is why the development changes are being made, to resolve that inconsistency.

Can you stop defending it just so you keep your job? We understand fixes will be undergone, but what you're saying is have the already overworked mods (which there aren't a lot of) be even more overworked. You made mods specific to chat, so why can't some just deal with reputation? Literally monitoring reputation is the easiest thing to correct if they abuse.[DOUBLEPOST=1522719607][/DOUBLEPOST]

It may hard to find someone who is professional, not bias, has time to moderate for x amount of hours a day or week and knows what they're doing with moderating, but if that someone is found, teaching them shouldn't be hard AT ALL. I would only see it in cases like Scam Reports as that's a very serious thing aside from people breaking rules on a site. They have wiki's to tell you how many warning points for breaking the rules, and rules to enforce. It's not hard at all to actually moderate.

if they abuse, you just ban them from the site because they knew what they were getting into. who cares

 

[Justis]

Can you stop defending it just so you keep your job? We understand fixes will be undergone, but what you're saying is have the already overworked mods (which there aren't a lot of) be even more overworked. You made mods specific to chat, so why can't some just deal with reputation? Literally monitoring reputation is the easiest thing to correct if they abuse.[DOUBLEPOST=1522719607][/DOUBLEPOST]
if they abuse, you just ban them from the site because they knew what they were getting into. who cares

Keep my job? You're making assumptions which are far from being anywhere remotely close to reality, I can assure you.

You are also mistaken if you believe that the development changes to the addon I've described will cost the staff team more time. This is the opposite of true. The whole point in the development of the moderation system for reputation is to make moderating reputation more consistent and less time consuming.

The only thing the moderation team has for reputation at the moment is a delete button.
There's no delete history, there's no edit history, there's no warning button, there's no way to start a conversation with the user who left the reputation or the person who the reputation is on without clicking three or four redirects first.
This makes providing a dispute for every false reputation report extremely time consuming and nearly impossible for the moderation team.
The solution to this is not to add more staff members, especially when we have no exceptional candidates, and the public opinion of the best team we've ever had is not where it is desired to be.
The solution is to fix the reputation addon by adding a warning button, adding reputation history, making moderation faster, more reliable, and adjusting our policies around those changes.
I look forward to the introduction of a dispute button built right into each reputation, allowing for both involved members to dispute the validity of reported false reputation with extreme ease, and making the decision making process by the entire moderation team extremely simple.
Which is why I say that a separate reputation branch is not necessary; and potentially more limiting than the changes which are already planned for implementation.

 

[pace]

Keep my job? You're making assumptions which are far from being anywhere remotely close to reality, I can assure you.

You are also mistaken if you believe that the development changes to the addon I've described will cost the staff team more time. This is the opposite of true. The whole point in the development of the moderation system for reputation is to make moderating reputation more consistent and less time consuming.

The only thing the moderation team has for reputation at the moment is a delete button.
There's no delete history, there's no edit history, there's no warning button, there's no way to start a conversation with the user who left the reputation or the person who the reputation is on without clicking three or four redirects first.
This makes providing a dispute for every false reputation report extremely time consuming and nearly impossible for the moderation team.
The solution to this is not to add more staff members, especially when we have no exceptional candidates, and the public opinion of the best team we've ever had is not where it is desired to be.
The solution is to fix the reputation addon by adding a warning button, adding reputation history, making moderation faster, more reliable, and adjusting our policies around those changes.
I look forward to the introduction of a dispute button built right into each reputation, allowing for both involved members to dispute the validity of reported false reputation with extreme ease, and making the decision making process by the entire moderation team extremely simple.
Which is why I say that a separate reputation branch is not necessary; and potentially more limiting than the changes which are already planned for implementation.

One question Justis, what are you aiming for the best or the worse do you want your members to suffer or to be happy?
Are you trying to keep your members or are you trying to let them leave just because of one reason you having a trash reputation system? oh yes why haven't you replied to me about this?
Also there is only one solution not the one you see the one the community see's the best yours isn't.[DOUBLEPOST=1522721337][/DOUBLEPOST]

Keep my job? You're making assumptions which are far from being anywhere remotely close to reality, I can assure you.

You are also mistaken if you believe that the development changes to the addon I've described will cost the staff team more time. This is the opposite of true. The whole point in the development of the moderation system for reputation is to make moderating reputation more consistent and less time consuming.

The only thing the moderation team has for reputation at the moment is a delete button.
There's no delete history, there's no edit history, there's no warning button, there's no way to start a conversation with the user who left the reputation or the person who the reputation is on without clicking three or four redirects first.
This makes providing a dispute for every false reputation report extremely time consuming and nearly impossible for the moderation team.
The solution to this is not to add more staff members, especially when we have no exceptional candidates, and the public opinion of the best team we've ever had is not where it is desired to be.
The solution is to fix the reputation addon by adding a warning button, adding reputation history, making moderation faster, more reliable, and adjusting our policies around those changes.
I look forward to the introduction of a dispute button built right into each reputation, allowing for both involved members to dispute the validity of reported false reputation with extreme ease, and making the decision making process by the entire moderation team extremely simple.
Which is why I say that a separate reputation branch is not necessary; and potentially more limiting than the changes which are already planned for implementation.

I will leave the rest to Mick this was only a suggestion and you have done your part stating your claim of why it shouldn't be implemented and I appreciate all the effort you put into trying to make mcm better place, i've done my part as well suggesting it and going denying your claims, it is currently 6 am and i have to get a site done so i will take my leave now and good bye.

 

[utaninja]

This would be amazing. You could have a reputation resolver going through reported reputations. In addition to that he could listen to each sides opinion and spend a good amount of time on the dispute.

 

[Justis]

Alright i have 2 things to say you giving warning points to people who thought this idea is great is huh?
also do you think moderators can be on all the time? do you you pretty much don't, people complained about having 1 scam resolvers which then we have 2 and i am thankful for that but i am not happy about how trash the reputation system is moderators are unable to attend a person all the time they are busy, they have a life they have to do something i have seen some people reporting false neg reps which then haven't been removed until few days later which then they couldn't get a position at a server just because of this, also could you please explain to me the moderator role?
you might understand me once you do, do you understand a human is unable to handle more than 1 thing at once or it will lead to a disaster I had a support request which then i replied instantly to the message a moderator have said then guess what happens i wait a day for him to rereply, rather than having more moderators this is much better.

I issued warnings on members I saw violate our rules on low quality content by posting "+100" and similiar disallowed posts.
I even linked them to Mick's very informative site: http://usetheagreebutton.com/
I do the same to anyone I see post "-100", or "I disagree" or similar in any suggestion thread.

Backlog happened with the scam reports because it is its own separate branch, and only M6 was permitted and accustomed to handling reports there. Despite the moderation team being online, they were unable to do anything because that was no their role and they would need to be trained in how to do it because it had never been their responsibility to be a part of.
The separation of scam reports from the moderation team is necessary simply due to the significance of the decisions that are made, that being whether or not a user is banned permanently from our site, or who must take the loss of an indefinite value of money. Unlike reputation, which is about as serious as any other moderation activity such as removing personal information, thread trashing posts, spam, pornographic content, etc. As several members in this thread have pointed out, the reputation moderation is also not nearly as complex as scam reports, and as such, our main moderation team is more than capable of handling the task, so long as they are provided the correct tools. Which is why the internal changes to the reputation addon are being made. To provide the moderation team those tools.
If these changes to the addon are made, we can make the moderation process faster, more consistent, and having the main moderation team handling the responsibility of reputation instead of a separate branch will come with the benefit of there always being a moderator on to handle reputation disputes and reports even if a few members are offline, without having to add a bunch of severely unqualified members to the team.

One question Justis, what are you aiming for the best or the worse do you want your members to suffer or to be happy?
Are you trying to keep your members or are you trying to let them leave just because of one reason you having a trash reputation system? oh yes why haven't you replied to me about this?
Also there is only one solution not the one you see the one the community see's the best yours isn't.[DOUBLEPOST=1522721337][/DOUBLEPOST]
I will leave the rest to Mick this was only a suggestion and you have done your part stating your claim of why it shouldn't be implemented and I appreciate all the effort you put into trying to make mcm better place, i've done my part as well suggesting it and going denying your claims, it is currently 6 am and i have to get a site done so i will take my leave now and good bye.

I absolutely want the best for the community, and I want everyone to be happy.
This is why I've suggested the changes to the internal moderation systems of our reputation system which I have, and why I have been pressing for a consistently provided dispute process for so many months.
The changes I've explained to are those which I sincerely believe will better provide the community with a happy experience in the long run than the changes you've described.

 

[pace]

I absolutely want the best for the community, and I want everyone to be happy.
This is why I've suggested the changes to the internal moderation systems of our reputation system which I have, and why I have been pressing for a consistently provided dispute process for so many months.
The changes I've explained to are are those which I sincerely believe will better provide the community with a happy experience in the long run than the changes you've described.

Alright, don't think i don't appreciate your hard work you are the best staff member in the market, although I believe sometimes idea's that can improve the system drastically i don't see any problem with it being taken into consideration nor accepted but instant denial is a bit no, also i understand the reason you warned them realized that after awhile.

 

[Justis]

Alright, don't think i don't appreciate your hard work you are the best staff member in the market, although I believe sometimes idea's that can improve the system drastically i don't see any problem with it being taken into consideration nor accepted but instant denial is a bit no, also i understand the reason you warned them realized that after awhile.

Consistency is extremely important to me, and if the moderation team proves that even after having been provided all of the moderation tools planned to be implemented into the reputation system, consistency cannot be provided by the general moderation team, then I will absolutely consider your suggestion to be a reasonable one.
As I said in my first response to this suggestion thread:

I would like to see these moderation features added and staff policies adjusted around it, before making drastic changes to the staff team's entire layout.

I merely want to see the general moderation team provided the necessary tools to do the job before determining that they are unqualified to perform it, and creating a separate branch of moderation.