Service Teams.

[Joshua C]

So right, here I go once again for speaking the truth.

I know there's a lot of service teams on here from where I have worst to good experiences, then bad again.

All of their terms are different from each other and you don't understand what to do.
Despite all of them works on MCM, I was thinking that MCM should enforce terms for these owners and also for the public.

Rules such as:

A service team thread offering should only be created with a business account.
PayPal rules should be met when doing business transactions (G&S method)
If client can't pay early, despite the freelancer has done the work, and the client is satisfied the owner should pay him whatever the client paid.
Don't spam the posts with repeated content.

And diffidently more as we have a comment section to hear about them.

MANY, MANY service team owners breaks a lot of rules on here, each day such asking for reputation, ratings on their thread and similar.
Also being a part of SPAM content.

Would love to hear everyone's opinion on this.

1 RULE FOR ALL TEAMS!

Spoiler: CONCLUSIONS SO FAR

The freelancer's right should be saved.
Service teams needs to operate within the rules set by MCM.
Service teams cannot go above the rules set by MCM but for competition, they can decrease their limits such as the % maybe.

Services teams are not A PLATFORM, but rather a MIDDLEMAN SERVICE.
Thread spamming should be removed and they should move all their stuff in ONE thread.
One section for service teams should be given.
Service teams should be restricted to 2-5% profits only.
Service teams to operate on MCM, must prove their identity, and paypal (Because they can just take thousands and not pay their freelancers so could be a big scam)
Anyone without a legal document cannot make a service team, make it like opening a business since they're doing more above $5,000+ transactions AT LEAST an year for a well-known service team here.

#ServiceTeamUnion.

 

[Sloth]

They should because after-all they’re acting as a company, and a business and if mcm denies it then why the hell is Fiverr registered? Its doing the same thing?

Having a verified paypal, some graphics does not mean shit unless you’ve a standard for yourself, your team and workers, and complying with rules in each country you do business requires a registration for it


A freelancer is not capable of registering because he’s accepting payments for the work he do, not becoming a platform.

A service team should get registered because they’re doing a lot of transactions and after all they’re a PLATFORM.

I suppose that’s where Mc-Market would have to draw a line of sorts. You have some freelancers who do small amounts of work and in turn, bring in small amounts of income. Yet there are other freelancers who are the complete opposite and bring in massive amounts of income. Both freelancers are providing a service, one just makes more money. Does Mc-Market force the freelancer who makes more to register as a business?

 

[Ted]

You do realize to get a fully verified business paypal you have to be making a fairly decent amount of income, which 95% of Service teams do not make. Also, you must be 18.. Even for some of the very successful service teams, they haven't been able to fully verify their business as its just not possible.

They did it with the hosting section, I don't see any trouble with it being a requirement for service teams. It would make a lot of the problematic service teams or errors go away.

 

[Candidates]

Talking about scams in general

Higher the fees, higher the scams.

Talking about scams for freelancers in a service team

Higher the fees, the more freelancers being scammed

Again its not about fees or % read the whole discussion before stating your idea on this thank you.

That doesn't make sense, If a scammer is going to exit on the freelancer he would want the freelancer feel like hes getting a good price, if he works for there service team instead of others; hence having a high % for the freelancer and a low one for the actual 'owner'.

 

[Joshua C]

That doesn't make sense, If a scammer is going to exit on the freelancer he would want the freelancer feel like hes getting a good price, if he works for there service team instead of others; hence having a high % for the freelancer and a low one for the actual 'owner'.

Do not reply further if you don’t know what we’re talking about, thanks

 

[Candidates]

Do not reply further if you don’t know what we’re talking about, thanks

Type of shit you say when you know your statement doesn't makes sense.

 

[Joshua C]

Type of shit you say when you know your statement doesn't makes sense.

You're only focusing on the fees part which is wrong and thus we're not after it.
We want MCM to implement such system where they can bring all service teams to go through one tunnel (one rule) and it will be the best for the freelancers to have, and the clients would be aware of the rules in general without having to read different rules on each service team they use, go to, or operate with.

Even in my main thread I wrote this.

1 RULE FOR ALL TEAMS!

So your opinion needs to be on this, and not the fees.
And thus my statement does makes sense, go read it trice maybe so at least you would get what we're ALL talking about, thanks.

 

[Cal]

You're only focusing on the fees part which is wrong and thus we're not after it.
We want MCM to implement such system where they can bring all service teams to go through one tunnel (one rule) and it will be the best for the freelancers to have, and the clients would be aware of the rules in general without having to read different rules on each service team they use, go to, or operate with.

Even in my main thread I wrote this.


So your opinion needs to be on this, and not the fees.
And thus my statement does makes sense, go read it trice maybe so at least you would get what we're ALL talking about, thanks.

You haven't actually suggested cohesive rule. What is this 1 rule that will govern every team in its entirety?

 

[Joshua C]

So many reactions, I don't want this to be left like this. MCM should be doing it!

 

[tjrgg]

I strongly disagree with this. I would prefer to see MCM regulating less, not more.

Remember, this is a free market. If you don't want to work with a service team that doesn't meet your requirements, don't. I feel that your purposed rules are too restrictive on service teams that might actually operate legitimate businesses and some of your purposed rules hurt legitimate business interests.

I agree that service teams should organize themselves as a business entity (and create a business account as that entity). However, I strongly disagree that MCM should be regulating profits (for anybody, not just service teams) or how such business entity works with its contractors (the freelancers).

 

[Lotus]

I strongly disagree with this. I would prefer to see MCM regulating less, not more.

Remember, this is a free market. If you don't want to work with a service team that doesn't meet your requirements, don't. I feel that your purposed rules are too restrictive on service teams that might actually operate legitimate businesses and some of your purposed rules hurt legitimate business interests.

I agree that service teams should organize themselves as a business entity (and create a business account as that entity). However, I strongly disagree that MCM should be regulating profits (for anybody, not just service teams) or how such a business entity works with its contractors (the freelancers).

Agreed. You can have shit freelancers, you can have shit service teams. No difference between the two entities except how they brand themselves.

Don't like a service? Don't use it, give it a negative review, do what you usually do. All these complaints about how poorly they are operated can be easily applicable to individual freelancers and their own practices. I see no reason to selectively single out service teams that offer similar functions as freelancers.

One of the main complaints seems to derive off their 'spammy' behavior, which to some degree I believe is a discussion that could happen within the staff team about actually enforcing existing rules. A simple copy and paste message flooded in all 'Requesting' threads could be interpreted as spam from a perspective. Although on the flipside, you could say that the 'Requesting' thread OP was inviting them to do so. I don't really hold strong opinions for either side as some individual freelancers do exactly this.

Abusive practices that give unfair advantages to service teams over individual freelancers, I can agree with such suggestions (i.e. https://www.mc-market.org/threads/351719/). But if service teams all have the same capabilities as individual freelancers? Fair game. Enforce the whole market, not a select group.

 

[Joshua C]

Agreed. You can have shit freelancers, you can have shit service teams. No difference between the two entities except how they brand themselves.

Don't like a service? Don't use it, give it a negative review, do what you usually do. All these complaints about how poorly they are operated can be easily applicable to individual freelancers and their own practices. I see no reason to selectively single out service teams that offer similar functions as freelancers.

One of the main complaints seems to derive off their 'spammy' behavior, which to some degree I believe is a discussion that could happen within the staff team about actually enforcing existing rules. A simple copy and paste message flooded in all 'Requesting' threads could be interpreted as spam from a perspective. Although on the flip side, you could say that the 'Requesting' thread OP was inviting them to do so. I don't really hold strong opinions for either side as some individual freelancers do exactly this.

Abusive practices that give unfair advantages to service teams over individual freelancers, I can agree with such suggestions (i.e. https://www.mc-market.org/threads/351719/). But if service teams all have the same capabilities as individual freelancers? Fair game. Enforce the whole market, not a select group.

Freelancers are freelancers, they're not groups or companies.

The service teams here are acting up as a business entity and hence need to be given a different area because you're dealing with freelancers and clients on a so-called "platform" which some kid made, the rules will be to protect both client's and freelancer's right.

You can't just give some guy 85% and some 70%, and then suddenly change the percentages.
You can't ask a client for 100% upfront, just because you hold the money (a lot of teams does this)

 

[Sparko]

I agree with the rule regarding the copy-pasted comment, but I have to point out these last three:

Service teams should be restricted to 2-5% profits only.
Service teams to operate on MCM, must prove their identity, and paypal (Because they can just take thousands and not pay their freelancers so could be a big scam)
Anyone without a legal document cannot make a service team, make it like opening a business since they're doing more above $5,000+ transactions AT LEAST an year for a well-known service team here.

There's large teams that earn a lot, but there's also those who are maybe a group trying to start out and this, specifically the last one listed here might discourage them from starting their own and just join the big teams which can lead to a monopolization in the service team market.

There's also a couple of other things I disagree with in your thread, but I'll list them later

I'm not sure if I missed it but I also suggest to add a rule regarding service team members giving reputation to their own team - I think that should be given to the owner/s personal account instead of the team since it reflects the leadership but not necessarily the quality of products or services that the team provides.

 

[Lotus]

You can't just give some guy 85% and some 70%, and then suddenly change the percentages.

Yes, you can. That's called negotiating your own rate. It happens in IRL circumstances too. Don't like a given rate? Don't work with them, no one is forcing you.

If the percentages change and you don't like them, leave. Yet again, when salaries are cut, no one is stopping you from resigning from your job either, another IRL example.

I don't understand why you're complaining about things that NO ONE is forcing you into. If service teams are offering such conditions, you don't need to join them. Why should freelancers be given preference to do whatever they want, but not service teams, when both parties pose an equal risk to scam?

You can't ask a client for 100% upfront, just because you hold the money (a lot of teams does this)

Why not? Who cares? If the client doesn't like such a proposal, they don't need to say yes to the deal.

In my eyes, holding money protects both the client and freelancer in that situation. The client has paid upfront, giving peace of mind to the freelancer that the client has the necessary funds for the project. On the flipside, the freelancer won't get paid until the job is done, giving the client the peace of mind that the freelancer won't give them an unfinished project, else they simply won't be paid. Similar to a middleman service in the end, which no one complains about.

 

[oretheus]

lmao im a lil late but this, this right here is the messiah.

 

[tjrgg]

Freelancers are freelancers, they're not groups or companies.

The service teams here are acting up as a business entity and hence need to be given a different area because you're dealing with freelancers and clients on a so-called "platform" which some kid made, the rules will be to protect both client's and freelancer's right.

You can't just give some guy 85% and some 70%, and then suddenly change the percentages.
You can't ask a client for 100% upfront, just because you hold the money (a lot of teams does this)

You say the purposed rules will protect the rights of the client and the freelancer. Unfortunately, the rules will do the exact opposite. They will restrict the rights of clients and freelancers to be able to deal freely.

If you're dealing with a freelancer that works in one of these service teams and you don't like how they do things, don't work with them. That's well within your right and that's fully protected, without these purposed rules.

 

[Joshua C]

Let's not do the rules, but do the rest? lmao

 

[AlfieSR]

+1, service teams as a whole serve a good purpose but I agree with all your points.

 

[Mick]

Service teams occurred naturally on MC-Market without any staff intervention. They formed because freelancers and clients like the support and management that they provide.

We're not going to be implementing any new policies specifically restricting service teams. As long as they're following all of our other rules then they're well within their rights to do anything that they're currently doing.

Denied, thanks for the suggestion