Theminecrafthosting ddos attack?

[Enroll]

This host has been down for 2 days now, getting no console messages. Node down??

 

[mattrick]

I doubt anyone would keep a DDoS attack for 2 days straight. Contact your host.

 

[MikeA]

I heard somewhere a UFO crashed into their servers?

 

[TheMinecraftHosting]

This host has been down for 2 days now, getting no console messages. Node down??

I don´t see any of our nodes down. I will PM you to help you.

 

[RSNET-Radic]

This host has been down for 2 days now, getting no console messages. Node down??

Best thing to do before posting is to reach out to your provider.

 

[FTSOwner]

Best thing to do before posting is to reach out to your provider.

That would be awkward if he didn't tell them a word for those two days.

I am sure because of this long of a wait he provided them some time to attend to his needs and either didn't still got anything or the support rep(s) were not helping with his incident.

 

[TheMinecraftHosting]

That would be awkward if he didn't tell them a word for those two days.

I am sure because of this long of a wait he provided them some time to attend to his needs and either didn't still got anything or the support rep(s) were not helping with his incident.

He didn't contact us. But steel we don´t have any node down so...

 

[FTSOwner]

He didn't contact us. But steel we don´t have any node down so...

Okay that does indeed surprises me as the client is said to never contacted you in the first place. That is a fault of the client as RSNT stated.

However you shouldn't be "automatically" assuming everything is alright just because all the green lights are "on". With many things operating at once at software level it not enough to simply do a ping monitoring from x, y, and z ports. Even monitoring CPU, RAM, and IOPS as well sometime is not enough to understand if there a problem at hand.

You are in the "rights" that you have no obligations until the client contact you as you mentioned as far you can see all nodes are operational. BUT at the same time once he logs a ticket on your system you has to check his END to see what up with his instance.

 

[Enroll]

Okay that does indeed surprises me as the client is said to never contacted you in the first place. That is a fault of the client as RSNT stated.

However you shouldn't be "automatically" assuming everything is alright just because all the green lights are "on". With many things operating at once at software level it not enough to simply do a ping monitoring from x, y, and z ports. Even monitoring CPU, RAM, and IOPS as well sometime is not enough to understand if there a problem at hand.

You are in the "rights" that you have no obligations until the client contact you as you mentioned as far you can see all nodes are operational. BUT at the same time once he logs a ticket on your system you has to check his END to see what up with his instance.

Uh what? Im not saying anything bad about them, im just wondering if they were down lmfao cause my shit multicraft aint workin.

 

[FTSOwner]

Uh what? Im not saying anything bad about them

Even though you didn't SAY anything bad, by posting before even logging a ticket (and allowing a reasonable time frame) is considered being rude. As a customer you have the responsibility of letting your provider know if there an issue with said service.

From this time onward please try to do so prior to opening a thread of such asking for external feedbacks. Otherwise no one will honestly take your business by continuing this act.

 

[TheMinecraftHosting]

Okay that does indeed surprises me as the client is said to never contacted you in the first place. That is a fault of the client as RSNT stated.

However you shouldn't be "automatically" assuming everything is alright just because all the green lights are "on". With many things operating at once at software level it not enough to simply do a ping monitoring from x, y, and z ports. Even monitoring CPU, RAM, and IOPS as well sometime is not enough to understand if there a problem at hand.

You are in the "rights" that you have no obligations until the client contact you as you mentioned as far you can see all nodes are operational. BUT at the same time once he logs a ticket on your system you has to check his END to see what up with his instance.

Yes of course we will help him to fix the issue. But he told in the thread that our node is down which is not! But we are talking with him to get a fix so... [DOUBLEPOST=1470970056][/DOUBLEPOST]

Here's why not to use TheMinecraftHosting: https://www.spigotmc.org/threads/theminecrafthosting.148463/

So who is "mccamila"? haha