Voice Scam Reports

[FisherGee]

The scam reports moderators should ask for voice scam reports after the report is made. If agreed on by both sides, there should be an organized call and it should be solved within that day.

Problems with the current system:
Too slow
Changing scam report mods frequently
Vague responses by both parties (inefficient)
etc

 

[Tommy W]

Example call:

You: why are you scamming me
Them: idk, cya.
Them: *Leaves Call*

 

[FisherGee]

Example call:

You: why are you scamming me
Them: idk, cya.
Them: *Leaves Call*

That’s just more evidence. And I said if it’s agreed on.[DOUBLEPOST=1569933471][/DOUBLEPOST]

Example call:

You: why are you scamming me
Them: idk, cya.
Them: *Leaves Call*

Can someone just walk out in the middle of a court case during questioning without some sort of punishment or bias?

 

[FisherGee]

I agree, but there would have to be some way the mods can still receive both parties' proof.

Just sending proof like they usually do.

 

[FisherGee]

But if the scam report is slow, it would still be slow for them to look at the proof as well as starting a call.

The mod can ask for a screen share and it’s more likely to be solved in voice call then waiting for vague responses in 1week+ intervals. Again, it’s only if both parties agree and are organized. Not erasing the old system.

 

[FisherGee]

Definitely understood, the old system does not need to be erased but how do you convince the person who scammed to join the voice call?

Well if it’s agreed on. I guess it’s only meant for people with a disagreement, not a pure scam.

 

[utaninja]

Some people don’t feel comfortable with calling. This isn’t something we can enforce. It would also have to be on-site, not on discord. There’s too many variables even if it’s a good idea.

 

[FisherGee]

Some people don’t feel comfortable with calling. This isn’t something we can enforce. It would also have to be on-site, not on discord. There’s too many variables even if it’s a good idea.

I say again: If agreed on by both sides

Alright.

 

[Sparko]

What about timezones? and the schedules of those involved? It can’t be implemented for all cases due to these factors alone.

 

[FisherGee]

What about timezones? and the schedules of those involved? It can’t be implemented for all cases due to these factors alone.

They’d both agree on a time. And like I’ve said it’s “if” they agree. So if it’s convenient, then it should be a voice call but if not they proceed with the normal practice.

 

[abethekilla]

I don't think it would work scam reports should stay within mcm as discord is a whole other platform. Since mcm doesn't have a discord it wouldn't make sense to do this.

 

[Lotus]

A voice scam report would put immense pressure on scam resolvers.

• Resolvers won’t have any transcribed archives to efficiently refer back to. Listening to a voice archive over and over again to recall details would be even more inefficient than reading a report.

• The scam resolvers, party A and party B would all have to be present at the same time. Scheduling calls would take even more effort since timezone differences or just IRL commitments may make it difficult for all parties to congregate (common on an online forum). In contrary, responses to reports in written format can be done at anyone’s convenience.

• Resolvers may not always be able to make a decision on the spot in a single call. Sometimes, they may need time to mull over it or discuss with other staff members. Scheduling another call just exaggerates the issues above.

All in all, it’s less efficient for everyone involved. Not more.