Service teams in general have bad reputation, but it doesn't mean all of them do. Quite frankly if you receive backlash from running a service team, it's your fault and not because "everyone generally dislikes it". There's always a solution to go around a problem and it's the management's responsibility to figure it out. I've been running a team for the longest of times, even before I was established as a staff member. However, I've never quite received criticism or 'hate' from other users for it.
Why? Because you need to be aware of what customers actually want and actually care for. If you're doing something which people don't like, for example copy and pasting your messages into every requesting thread, just don't do it.
Sure you want exposure, but at what cost? Reputation and exposure comes slowly, but if you try to force it which in turn can bother others, you can expect negative consequences. The simplest and cleanest method has always been to let others approach you naturally through your threads instead of you hunting for clients in the requesting section. You may consider that a 'slow' approach, but like I iterated earlier, reputation and trust doesn't simply appear overnight.
Why? Because you need to be aware of what customers actually want and actually care for. If you're doing something which people don't like, for example copy and pasting your messages into every requesting thread, just don't do it.
Sure you want exposure, but at what cost? Reputation and exposure comes slowly, but if you try to force it which in turn can bother others, you can expect negative consequences. The simplest and cleanest method has always been to let others approach you naturally through your threads instead of you hunting for clients in the requesting section. You may consider that a 'slow' approach, but like I iterated earlier, reputation and trust doesn't simply appear overnight.
Sorry about that.[DOUBLEPOST=1538301425][/DOUBLEPOST]
