nTicket - Advanced Ticket Bot v1.3

nTicket v1.3 is now available!

This major update transforms nTicket into a complete Discord support management system with a brand-new built-in web dashboard, modern Components V2 ticket panels, advanced transcript management, and expanded customization options.

What’s New​

• Built-in web dashboard
• Black, Light, and Plasma dashboard themes
• Live ticket analytics and activity tracking
• No-code panel builder with live preview
• Components V2 select sections and quick buttons
• Editable messages and configurable branding
• Active ticket monitoring from the dashboard
• HTML transcript archive
• Automatic transcript delivery to the ticket owner through DM
• Improved staff claim workflow
• One active ticket per user
• Optional dashboard password protection
• Automatic server setup with /setup
• Editable config.yml and messages.yml files

Updating​

Before installing the update, back up your current .env, config.yml, and messages.yml files.

After uploading the new version, run:

npm install npm start

For a new installation, use:

/setup

The setup command can automatically create the required ticket category, panel channel, log channel, and support role.

Restart the bot after changing the dashboard host or port settings. A valid NextSetup license is required to run nTicket.

Click to expand...

nTicket v1.2 - Major Security Update

The licensing system and license server infrastructure have been completely rebuilt with a modern security architecture.

• Ed25519 cryptographic signature verification added
• Nonce and timestamp protection added against replay attacks
• Strict product verification implemented
• Modified, expired, or unverifiable responses are automatically rejected
• License verification now completes before any Discord connection
• Core startup and licensing code is bundled and obfuscated
• Startup logs and error messages improved
• General security and stability improvements applied

IMPORTANT: Since the license server has been completely rebuilt, previous versions are no longer compatible. You must update to nTicket v1.2 to continue using the product.

Updating to the latest version is required.

NextSetup Support System v1.1 is now available!

This update focuses on easier customization and a better setup experience for server owners. Ticket categories can now be managed directly from Discord using the new /ticket settings panel, without editing code manually.

What's New:
• Added /ticket settings command with a Discord UI-based settings panel
• Added category management commands:
/ticket category-add
/ticket category-remove
/ticket category-list
/ticket category-reset
• Added /ticket panel-refresh to update the ticket panel after changes
• Ticket categories are now customizable from both config.js and Discord commands
• Added per-server settings storage
• Improved English documentation for global users
• Improved console license messages with clear status emojis
• Regenerated protected start.js build

This update makes the bot much easier for customers to configure, especially for users who prefer managing everything directly inside Discord.

We’ve just improved our support system!

A new Support.md file has been added to provide clear documentation for setup, usage, and troubleshooting.

This ensures a smoother experience and faster resolution for any issues you may encounter.

For additional help, our support team is always available via Discord tickets.