FastSRV | Shutting Down

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Lord Flo

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Node Specifications:

NwNPQA0uRoKYVsWE6S9-Yg.png


Website: https://fastsrv.io
Discord : https://discord.io/fastsrv
 
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Ajdin

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Hi there,

thank you for letting us know. To comply with European trading rules, we have decided to set out refund policy to issue refunds within 14 days.

The typo has been fixed on our website now. We are waiting for our thread design creator to create a new copy of the thread design with the real refund policy.

Best regards,
FastSRV
Hi,

This law does not apply to digital content.
Just letting you know since a 14 day refund policy is actually dangerous, especially for low-profiting monthly services such a Minecraft hosting.

Best of luck.
 

Compgeek28

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Hi,

This law does not apply to digital content.
Just letting you know since a 14 day refund policy is actually dangerous, especially for low-profiting monthly services such a Minecraft hosting.

Best of luck.

I am sure it is because it is cheaper to follow the law than to get a lawsuit.
 

Ajdin

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I am sure it is because it is cheaper to follow the law than to get a lawsuit.
I literally said this law does not apply to digital content. How can you get a lawsuit if the law doesn't apply to it?
 

Compgeek28

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I literally said this law does not apply to digital content. How can you get a lawsuit if the law doesn't apply to it?

It is because in the UK (Where FastSRV is registered) refunds apply to goods and services not just physical goods.
 

Ajdin

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It is because in the UK (Where FastSRV is registered) refunds apply to goods and services not just physical goods.
Alright. Even though you mentioned earlier that you want to comply with the "European trading rules". Not sure how these rules can be specific to the UK if they are "European". Nonetheless, best of luck with your company! :D
 

Lord Flo

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Alright. Even though you mentioned earlier that you want to comply with the "European trading rules". Not sure how these rules can be specific to the UK if they are "European". Nonetheless, best of luck with your company! :D

Hello,

According to https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm :

If you bought a good or a service online or outside of a shop (by telephone, mail order, from a door-to-door salesperson), you also have the right to cancel and return your order within 14 days, for any reason and with no justification.


Not sure how these rules can be specific to the UK if they are "European".

Please also review https://europa.eu/european-union/about-eu/countries/member-countries/unitedkingdom_en#brexit :

For the time being, the United Kingdom remains a full member of the EU and rights and obligations continue to fully apply in and to the UK.

Best regards,
FastSRV
 

Jackelele

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Hmm. Lovely Service, I did have to wait a while for a response from support. But once I got a reply they were apologetic about the slow reply. The person on the support chat on site was extremely helpful, polite and seemed very friendly and answered my question as best as he could - he suggested the basic or advanced plan.

Moving on, I also later got a reply on telegram. The person was extremely helpful when replying to my questions, at the end they recommended the Standard Plan and also told me a 10% off code that I could use for the purchase.

Overall, both support users were extremely helpful and friendly. They acted professionally. TL;DR - I recommend this service, they are helpful and always willing to support you regarding any situation.
 

Lord Flo

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Hmm. Lovely Service, I did have to wait a while for a response from support. But once I got a reply they were apologetic about the slow reply. The person on the support chat on site was extremely helpful, polite and seemed very friendly and answered my question as best as he could - he suggested the basic or advanced plan.

Moving on, I also later got a reply on telegram. The person was extremely helpful when replying to my questions, at the end they recommended the Standard Plan and also told me a 10% off code that I could use for the purchase.

Overall, both support users were extremely helpful and friendly. They acted professionally. TL;DR - I recommend this service, they are helpful and always willing to support you regarding any situation.

Hi Jack,

thank you so much for your positive feedback.
It was a pleasure chatting with you!

Best regards,
Florian[DOUBLEPOST=1520980274][/DOUBLEPOST]
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Sytrilix

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Hello,

I was going to try your servers whilst I was testing a few things rather than throwing my own dedicated up on work servers but upon registering your website timed out and fails to load now. It is not my connection either, any ideas?

Cheers
 

Lord Flo

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Hello,

I was going to try your servers whilst I was testing a few things rather than throwing my own dedicated up on work servers but upon registering your website timed out and fails to load now. It is not my connection either, any ideas?

Cheers

Hello Sytrilix,

We sincerely apologize for the inconvenience.
Please check now - the website should be back up.

Best regards,
FastSRV
 

Sytrilix

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Hello Sytrilix,

We sincerely apologize for the inconvenience.
Please check now - the website should be back up.

Best regards,
FastSRV

Thanks for the reply, it is working now and I managed to login - will sort the invoice once registration email comes through, cheers.
 

Lord Flo

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Thanks for the reply, it is working now and I managed to login - will sort the invoice once registration email comes through, cheers.

Hello Sytrilix,

you are more than welcome! Please let us know if there is anything else we can help you with.
You may additionally reach out to us via Live Chat or Ticket - we are here for you!

Best regards,
FastSRV
 

Jade Sceats

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Vouch! The staff are friendly, support is efficient, and they even allowed me to trial a 1GB server. It performed well in stress tests event with many explosions, lag machines, and entites.
 

Filbie

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You seem to be dodging the unlimited question
 

Lord Flo

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Filbie

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