Hello,
PloxHost is currently looking to fill one part-time tier 1 technical support position.
Responsibilities:
• Assist customers in a timely fashion with technical support issues via tickets and live chat.
• Install and provision dedicated servers for client orders.
• Setup and troubleshoot Minecraft servers.
• Configure Bungeecord networks.
Requirements:
• Must be 18 years of age or older.
• Have Skype or Discord to communicate with the team.
• Be able to troubleshoot and assist clients without supervision.
• Ability to work in a team-based environment.
• Consistent daily availability.
• Must live in the USA
Desired attributes (not required):
• Experience within the hosting industry (mainly game hosting).
• Knowledge of troubleshooting within Linux CLI.
• Technical certifications (CompTIA A+) etc....
• Experience using WHMCS and Blesta to perform hosting support
• Knowledge of Source Games and Minecraft.
Please send resumes and contact information via our billing system.
https://billing.plox.host/submitticket.php?step=2&deptid=3
PloxHost is currently looking to fill one part-time tier 1 technical support position.
Responsibilities:
• Assist customers in a timely fashion with technical support issues via tickets and live chat.
• Install and provision dedicated servers for client orders.
• Setup and troubleshoot Minecraft servers.
• Configure Bungeecord networks.
Requirements:
• Must be 18 years of age or older.
• Have Skype or Discord to communicate with the team.
• Be able to troubleshoot and assist clients without supervision.
• Ability to work in a team-based environment.
• Consistent daily availability.
• Must live in the USA
Desired attributes (not required):
• Experience within the hosting industry (mainly game hosting).
• Knowledge of troubleshooting within Linux CLI.
• Technical certifications (CompTIA A+) etc....
• Experience using WHMCS and Blesta to perform hosting support
• Knowledge of Source Games and Minecraft.
Please send resumes and contact information via our billing system.
https://billing.plox.host/submitticket.php?step=2&deptid=3
- Type
- Offering
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