We’re excited to announce a brand-new update for the Ticket Bot, featuring:
Enhanced protection and improved security.
Added Dropdown in the Forms menu for easier selection.
New rating system: When a ticket is closed, a rating message with the ticket link will be sent, and ratings will be posted in the specified channel.
New control button to decide whether the user can close the ticket themselves or only staff can.
Exclusive new Transcript system to neatly archive and document tickets.
10 new commands for complete ticket management and an improved user experience:
Enjoy the new features, and we wish you the best experience
- /stats – Show ticket statistics.
- /tickets – List all open tickets.
- /panel – Send or update a ticket panel.
- /ticket add – Add a member to the ticket.
- /ticket remove – Remove a member from the ticket.
- /ticket lock – Lock a ticket.
- /ticket unlock – Unlock a ticket.
- /ticket rename – Rename a ticket.
- /ticket claim – Claim a ticket.
- /ticket unclaim – Unclaim a ticket.
- /ticket close – Close a ticket.
- /ticket setup – Get setup instructions.
- Fixed issues with forms
- Fixed custom buttons functionality
- Improved the user interface for a better experience
A major update has just been released for the Ticket Bot, packed with powerful features and improvements:
- Multiple Buttons per Panel – You can now add and fully customize multiple buttons within a single panel.
- Bot Activity Type Control via .env File – Easily control the bot’s visible activity type (e.g. playing, streaming, listening, watching, competing) directly from the environment file.
- Dynamic Bot Description – You can now update the bot’s description from the .env configuration as well.
- Improved Ticket Closing from the Dashboard – Ticket closure is now smoother and more reliable from the admin panel.
- Enhanced Closed Tickets View – Closed tickets are paginated (10 per page by default), with customizable display settings.
- Optional Forms – Forms are now optional and can be enabled or disabled based on your preferences.
