Light Bot | Tickets & Invoicing v2.24.0

An advanced ticket bot, rich in many exclusive features to improve your business!
  • Fixed default config syntax error
Upgradability Disclaimer:
This version is NOT drop-in-replace backwards-compatible to 2.16.1 and requires manual modification due to the new structure of config files.
This will not affect you if you're a brand new user.




Changelog:
  • The config file has been split into the config/ directory.
  • data/locales has been moves to config/locales.
  • Removed option to disable message reproduction in ticket, this will now always be true.

Fixes:
  • Config comments have been revised and some corrected.
  • Removed the long-deprecated time property from prompts config.
  • Aesthetical changes to en-US lang comments.

Feature update coming soon.
  • Cleaned up package.json scripts.
  • Removed "clean" script, instead now uses rm -rf inline.
  • TypeScript sourcemaps are now generated and enabled when using npm run start which means typescript file paths will be referenced in error traces instead of built javascript files.
Changes:
- The bot can now change the status. Refer to config changes.

Config changes:
- Added status to config. Add the below at the top level of your config:
YAML:
status:
  status: "online" # or "dnd" or "idle" or "invisible"
  activity: "Your Activity Name" # or "" for no activity

Developer Notes:
  • Upgraded several packages to latest versions.
  • Changed module type to NodeNext to support the package hono.
  • strip-indent has been merged into the codebase directly with original creator's credit given above.
  • The base (/) and IPN route (/ipn) now respond with a HTML page to GET requests that displays a success message.
  • The response to /invoice cancel is no longer ephemeral.
  • Fixed trace log typo.
  • Changed 2 newlines after each message to one in the transcript file.
  • Gateway notes & memos will no longer display "null" if the invoice was generated in a support ticket.
  • Fixed transcripts not being saved when sending messages as a user through the API.
  • It's now possible to send messages as a user in tickets through the API.
  • Added a button that allows users to cancel their pending ticket. This feature can be toggled by setting tickets.allowCancellation in config.
  • The default config will now be copied over automatically, if a valid config is not found.
  • The bot can now be run using node index.js instead of only node dist/index.js.
  • Fixed Unarchive button incorrectly saying "Archive" despite having the unarchive emoji.
  • Better config validation for prompts.
  • Other bug fixes.
Buy a license now
$4.99
EULA
Standard EULA
Use on any projects you own with attribution
Support
Standard
Includes:
Download the resource
Access new updates
Support from the creator
Enhanced
+ $9.99
Includes Standard support plus:
Installation & setup
Support duration
Lifetime
Extras
Full Source Code
+ $14.99
Extra Languages
+ $6.99
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Refer this resource and earn a 20% commission.
22,562 Views
235 Purchases
234 Downloads
Feb 23, 2022 Published
Jun 26, 2025 Updated
5.00 star(s)
Average rating (12)
5.4 MB File size
Open source
  1. No
DRM-free
  1. Yes
Unobfuscated
  1. No
AI use in marketing
No
AI Content Disclosure
Translation addon is machine-generated.
Type
  1. Moderation
  1. Utility
  1. Crypto
Supported languages
  1. English
Includes DRM
No
Source access (legacy)
Closed source & obfuscated
Creators
Owner
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Refer this resource and earn a 20% commission.
22,562 Views
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234 Downloads
Feb 23, 2022 Published
Jun 26, 2025 Updated
5.00 star(s)
Average rating (12)
5.4 MB File size
Open source
  1. No
DRM-free
  1. Yes
Unobfuscated
  1. No
AI use in marketing
No
AI Content Disclosure
Translation addon is machine-generated.
Type
  1. Moderation
  1. Utility
  1. Crypto
Supported languages
  1. English
Includes DRM
No
Source access (legacy)
Closed source & obfuscated
Creators
Owner
Support
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