SupportBot - Smarter support for Discord v26.1.1

An all-in one ticket solution for discord thats easy to use, with your AI support!
This bot is 100% free and comes with a clean, modern, and well-thought-out design. It feels really polished and easy to use. The developer is also super friendly, creative, and consistently active, always improving and adding new ideas.
Loved how easy this bot was to download . Love the fact that there are updates regularly and also even have updates today !!
very good bot, only no response when i open ticket, quite disappointing
1tzEmerald
1tzEmerald
❤️thanks for the review, I don't see a missed ticket feel free to reach out again if you still need help.
THIS IS THE BEST BOT IVE SEEN AND IS FOR FREE AND IT WORKS THANK YOU SO MUCH 💋💋💋
1tzEmerald
1tzEmerald
❤️thanks for the review
i would highly recommend this bot to anyone, it is am Amazing bot and Extremely fast response time on support
1tzEmerald
1tzEmerald
❤️thanks for the review
Its missing files so i cant use it on bloom discord bot host.
1tzEmerald
1tzEmerald
Hello, It shouldn't be missing any files. If you join our discord server we can look further into the issue. https://discord.gg/KTmcRvu8
good bot works as it should
All seems work and for free. a nice bot! Thanks very much for this!
1tzEmerald
1tzEmerald
❤️Thanks for the review
it's an ok bot if you don't have enough money to buy one and for small servers, but I wouldn't really recommend using this bot because it has alot of issues, the support in their discord server isn't really that helpful either, it also lacks alot of features you would expect from the "#1 ticket bot", customization is also very limited. I think it could improve with future updates but it was first released 3 years ago..
1tzEmerald
1tzEmerald
❤️Thanks for the review! We will do our best to improve the experience.
However theres a couple things I would like to point out to you.

1. When referring to "by customization is also very limited" If you look around the configuration you'll notice a-lot of customization.
2. We may not respond quickly in discord however we always try our best to help out users if you open a ticket, The support channel is mainly used as community support,
3. The bot being released 3 years ago, We as a brand have some new exciting changes coming very soon that doesn't involve this product.
4. We are always happy to listen to suggestions and feedback.
6. After all it is a free & open source discord bot.
7. Thank you and we appreciate your review.
I have been using this bot for a while now, it’s a pretty good bot due to it being free, however, it does also have alot of bugs/issues that I reported in their discord server a while ago, but they still don’t seem to be fixed, the support team is not that friendly. It’s also definitely not the best or #1 ticket bot in terms of features
1tzEmerald
1tzEmerald
Hello, thank you for the review and we always looking for improvement. However i do not recall these bug/issues as of previous update majority of issues were used and tested by our beta volunteers.
I've been using it for a long while now and have had a lot of chatter and troubeshooting with one of the devs.

This bot might not be the perfect one, but they improve each update a bit and do fix errors soon after being announced.

The ability to create additional features in form of addons fulfills this even more.
1tzEmerald
1tzEmerald
❤️Thanks for the review! We will do our best to improve the experience.
Seems like a decent bot, Documents for setup would be handy. Would also be cool if commands worked or had an error handler.

https://cdn.discordapp.com/attachments/860588477149216779/902167182799163422/VQHDdFDMzq.png
1tzEmerald
1tzEmerald
❤️Thanks for the review! We will do our best to improve the experience.
I'm speechless for such plugin/bot to be free! Could you possibly add a tutorial for people who are new I think this would be a big addition for almost every discord servers and would make small/big discord servers more proffessional!
1tzEmerald
1tzEmerald
❤️thanks for the review, This is definitely something we can look into creating!
Very simple to setup, very great bot!
1tzEmerald
1tzEmerald
❤️thanks for the review
Great resource with great support!
1tzEmerald
1tzEmerald
❤️thanks for the review, we will continue to provide the best support we can to anyone.
Really great bot with great support. 10/10
1tzEmerald
1tzEmerald
❤️thanks for the review, we will continue to provide the best support we can to anyone.
Thanks for the bot !
1tzEmerald
1tzEmerald
❤️thanks for the review
Just keep getting better and better. Can't wait to see what is next.
Thanks for the update!
----
Great bot!
It would be nice if there were reaction roles as well.

Keep up the good work.
Need to update link plz
EULA: Free EULA
43,991 Views
3,966 Downloads
Nov 26, 2018 Published
May 14, 2026 Updated
4.50 star(s)
Average rating (32)
89.8 KB File size
Open source
  1. Yes
DRM-free
  1. Yes
Unobfuscated
  1. Yes
Type
  1. Moderation
  1. Utility
  1. Social
Supported languages
  1. English
Creators
Support
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Average rating (32)
89.8 KB File size
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  1. Yes
DRM-free
  1. Yes
Unobfuscated
  1. Yes
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  1. Moderation
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  1. English
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