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KoanHost - Xen VPS - $3 per GB
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PebbleHost
High performance, consistent uptime and fast support. Minecraft hosting that just works.
I was in the talk with this company for my VPS needs for another project I would like to do and I thought a great way to "probe" them was to grab their Cpanel hosting before I punk down for a managed VM.
Well if your looking for 100% transparent servicing then they are not the right provider for you. Here what I means..
See that "all" of our servers are in the USA? Well just let the hostname resolver do the talking shall we?
What's more to say? They are not telling us the truth nor explaining to me why I ended up in a OVH box. Before you "BS" to me that I paid nothing, it was still a service that was provisioned in a non advertised location (they didn't even says on the free hosting page that it would be at OVH).
I don't know about you but I am not going to waste time and money with these people for that VPS I was looking into for my additional project.
Well if your looking for 100% transparent servicing then they are not the right provider for you. Here what I means..
What's more to say? They are not telling us the truth nor explaining to me why I ended up in a OVH box. Before you "BS" to me that I paid nothing, it was still a service that was provisioned in a non advertised location (they didn't even says on the free hosting page that it would be at OVH).
I don't know about you but I am not going to waste time and money with these people for that VPS I was looking into for my additional project.
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Our cPanel hosting is provided via reseller from misterhost.net. All our servers are in the US, the cPanel hosting is not on one of our servers. It's simply something I thought would be nice to provide for free.
Regardless I still believe you did not do your part to update me that internally and just because your not colocating the server it still yours for the time that your renting the server from them (even though it a reseller account your still technically renting part of the machine).
I never recieved any questions about the cPanel hosting, it's location, provider or anything else. All you had to do was ask and I would have told you who provided it, I'm not hiding anything.
I see nowhere in your ticket a question relating to where the hosting is provided from or who the provider is. I see general cPanel support questions. I answered all your questions as you asked them.
My last reply in "Plain Text" (you can see on screenshot for "verification")
"Great got the email, however what about helping me moving into this service? I have the full Cpanel backup but I am not sure on how to "plug it in" into your hosting.
Finally why I am in France and not the USA as you claims in MCM that "all" services are ran within the USA?"
Just "love" when companies pretends they are not held responsible for what they did/not do..
I had opened a ticket with the reseller to ask about getting Let's Encrypt and which OVH datacenter my reseller account was on when you created the forum post here. I believe you've made your point (albeit invalid), move on.
I'm sorry my free service was provided under such astonishing disloyalty to you.
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