More Active Staff

[Dylan2]

Hey friends, I'm making this suggestion as I've been waiting for ages to get my "Support ticket answered and resource accepted" accepted/answered. I think MCM should start looking into hiring more staff to accommodate the overflow of users. Please leave a comment to say if you agree or disagree.

Good Points:

Spoiler: Avsterbone Said

Here is what we need to do in order to fix the staff team up.

Demote the following users:

Mick - He is the owner of slabcraft and only has a chat mod rank cause he was the ex-owner so we need to get rid of him as he doesn't do anything.

Jack - I never see him or interact with the community in any way. He just sits there with his mod rank.

Errota - He is to busy with his hosting company and doesn't care about MCM. Like if you go to his profile every recent post is about his MC Hosting company. Advertisers don't equal moderators.

M6Gaming - He is a great scam resolver, but a bad mod. I think he should just stick to scam reports and loose the mod rank.

Promote the following users:

morganjp - He definitely deserves mod and is super active. He's got a great personality and very few people dislike him.

Deep - He deserves chat mod and will work his way to mod.


Make these changes and everyone is happy except for those who get demoted.

Spoiler: Renovix Said

Time to go full out essay mode =

There are two sides to this and two types of valid reasons that support either of the outcomes of this suggestion. Let's begin with the "yes, I support more staff needing to be added." Okay, we may need more staff, but not for all positions. M6Gaming is doing extremely well as a scam resolver, but I don't think he exactly needs both the roles of SR and Mod. He does create a lot of time for both, so we could let it be for now. Then, we have Errota. I have seen little to no activity from Errota for a long time now and think that it is definitely necessary that MCM enforces that their staff stay active. This may also just be me, but yeah. The chat moderators do quite the job of keeping both the chat and the forum generally great - but I don't see a lot of them, unfortunately. We don't need that many staff. We need probably two more staff members. One resource moderator and one moderator. We might want to "lose" a moderator, and promote someone else in their stead as well.

Now, the against side. We have a great staff team who "arguably" do their jobs. Especially M6, . I have to say, I've seen many of our staff doing their job. A lot more then the previous staff teams. It seems as if they work together rather smoothly. Should there really be change when it isn't necessary? Remember the drama that resulted from that? Gladly, BeBosny is our new owner and he changed stuff back (all except the name ) and will definitely make the right decision on this suggestion.

I hate to break it to ya, the "more staff" case seems a bit stronger for me... Let us see what other people have to say...

Thanks for your time
- Dylan M

 

[tjrgg]

- Activity needs to be boosted
- M6 needs to stick to scam reports
- And BeBos needs to filter out some inactive staff, possibly switching up their roles.
- More Resource Mods

I disagree with your first two points.
a) Most of our staff are active quite often, whether or not it appears like so.
b) M6Gaming has been doing a great job managing scam reports and moderation and he's very active. The so few scam reports that are left open at one time show that.

As for your other points, I can probably agree with you on those. However, I have slightly different reasoning.
a) I have questioned some lack of activity, but such lack of activity isn't without reason.
b) I feel there should be another resource moderator for the sake of their being more than one, not because Myiume isn't active.

 

[Dannyj]

The staff is fine but it may have some changes. I never see Jack doing something. I have never seen a post from him the last 3 months. But the other staff are fine. I opened a total of three support tickets and I got them resolved within 12 hours. My resource was approved in 6 hours and reports are handled in 24 hours. We never had this less open scam reports.

PS: this post is written from my phone. Can contain grammar and spell mistakes

 

[Derrian]

The staff is fine but it may have some changes. I never see Jack doing something. I have never seen a post from him the last 3 months. But the other staff are fine. I opened a total of three support tickets and I got them resolved within 12 hours. My resource was approved in 6 hours and reports are handled in 24 hours. We never had this less open scam reports.

PS: this post is written from my phone. Can contain grammar and spell mistakes

I believe Jack handles quite a decent amount of the reports. Just because you don't see him doing something, doesn't mean he isn't. He still does his main moderation duties so I don't see an issue honestly.

His post was quoted below.

The past three months I averaged 299 reports per month.
In just the past 7 days (blurred to protect users' privacy):

 

[Dannyj]

I believe Jack handles quite a decent amount of the reports. Just because you don't see him doing something, doesn't mean he isn't. He still does his main moderation duties so I don't see an issue honestly.

His post was quoted below.

Oh didn't saw that. nvm. Staff is fine