Champion Tickets Bot v1.7.9.4

#1 by features Tickets/Service Team Bot featuring Commissions, Reviews, Invoices, Dashboard & more
Update 1.7.6

Scroll to the bottom of update to see Migration Guide
!!! Before updating to this version backup your json.sqlite file !!!


Added option to choose between SQLite, MySQL & MongoDB for database
From now all data will be saved in corresponding tables
MongoDB will use cache for faster response
Updated to use new Discord Username Format
• Fixed ChannelInfo Command
• Reworked Startup Database Checks
• Fixed quote command returning wrong price
• Added Ticket Category Embed Title/Thumbnail/Image to dashboard
• Changed a bit of Crypto Command Code
• Suggestion Modal is now requires min. 3 characters instead of 6

This update brings some breaking changes that requires you to migrate your database to the new format. Thanks to the 'database-actions' addon, this is done by just starting bot with it.
Visit this page to see more information on how to migrate database:

Click here to visit Migration Guide

!!! Before updating to this version backup your json.sqlite file !!!
Update 1.7.5.1

• Added button to transcripts which then opens list of Ticket Question Answers
• Changed Logo on Dashboard Sidebar to the New one
• Thread with Ticket Question Answers from now prevents sending messages in it
• Renamed 'autoResponse' to 'auto_response'
• Renamed 'autoAnnounce' to 'auto_announce'
• Added Cooldown for Auto Response Messages in channel
• 'question_answer_format' now also supports <name> placeholder​
Update 1.7.5

From now answers of ticket questions are sent in a thread which is created in ticket channel (+ is no longer sent in embed but rather as normal message with markdown)
Added per-ticket-category Embed Images and Thumbnail
Ticket Category Panels can now be sent with image and thumbnail
• categories.yml placeholders for subcategories are changed so '<category>' now represents Parent Category while '<subcategory>' is subcategory

• categories.yml category field 'title' is moved to 'embed' section in category
• Added '<portfolio>' placeholder for quote embed
• Added that when using /getproduct slash command it first sends message 'Your file is uploading''
• From now AttachFiles permission is automatically given to ticket members (some servers doesn't have perms set properly so it wasn't giving by default)
• Fixed 'button_color' on dashboard
• Fixed 'ask_review' on dashboard
• Fixed dashboard not having 'image' and 'thumbnail' fields in categories
• Fixed withdraw throwing error
• Fixed reask and claim commands being shown on help menu even tho they're disabled
• Fixed some errors in ticketClose event
• Fixed setprofile command modal all fields being required
• Transcripts should regenerate if they're too big from now
• Fixed dashboard throwing error if there are no categories
• Changed title of transcript page to just say 'Ticket Transcript'
• Fixed getinvoice command
• Fixed default categories.yml having the wrong default 'description' in subcategories
• Reordered some fields by default in config.yml​
Update 1.7.4

• Added option to choose color of buttons on panel (when you have multiple or one that automatically opens in category)
• Added option to move tickets to 'archived' tickets channel category after they get closed
• In the most of places, <author>, <user> and other placeholders which represent some Member/User will no longer be mention in embed but rather in format Username#Discriminator
• Fixed error when opening ticket saying that you already have max. number of tickets but still creating channel

• ChangeCategory command from now also edit roles
• Fixed issue where configuration file would be blank/with just few lines/whole but with some broken lines at top, after you save something on dashboard
• Added <reviewId> placeholder to Review Embeds
• New placeholders <authorId>/<userId>.. are added to some embeds.yml sections
• Added option to move Client >< Freelancer Commission Messages (of 'Message Client' button) to Thread below commission message
• 'dm_message' config field is now 'dm_author' - can be sent when ticket is closed ('ticketCloseDm' in embeds.yml)
• Fixed some colors in Help Command
• Disabled 'inactivity_check' by default
• Temporary increased max. number of characters per Ticket Question Answer to 410 until split Embeds is added in some of the next updates
• Fixed GetReview when using slash command
• When you request money through withdraw it will be subtracted from your balance, if it gets denied money will be returned
• Fixed ticketCreate Collector
• Fixed createdTimestamp error for Ticket AutoClose
• Fixed bypass roles not being set properly through dashboard save​
Update 1.7.3
Make sure to read the text at the end!

• Added Dashboard HomePage Charts for Ticket Open/Close per Day
• Added Dashboard HomePage Charts for Members Join/Leave per Day
• Added option to customise & send Tickets Panel from Dashboard on 'Ticketing' Page (Send, Preview, Edit)
• Added option to toggle which Stat Boxes to show on Dashboard HomePage
• Ticket Categories editing has been moved to 'Ticketing' Page
• From now you can edit Ticket SubCategories + Ticket SubCategory Parent from Dashboard
• From now you can leave 'emoji' field in category empty and it won't give errors
• From now Panel Embed can be sent with multiple buttons for different categories
• From now you can specify which Ticket Categories to send in SelectMenu
• From now you can select to only specific Ticket Categories ask for Review (ask_review)
• Renamed 'ask' field from Ticket Categories to 'ask_questions'

• Added Config Bot to Change Bot's Status (Online, Idle, Invisible, Dnd - how this wasn't a feature? Thanks to the guy who suggested)
• Renamed 'instant_panel' field to 'panel_type' and it's value can be either 'SELECT_MENU' or 'BUTTONS'
• Added Config field 'panel_buttons_line' to specify how much Buttons per row can be in Panel Embed (Max 5)
• Added Footer to Ticket Transcripts
• Added Thumbnail Image to Ticket Transcripts
• Added 'Image' Image to Ticket Transcripts
• Changed Color of Dashboard Navbar and Color of some other elements that used the same (it's darker now)
• Added guildMemberAdd event
• Fixed Tooltip on 'Add Question', 'Remove Question' & 'Delete Category' Buttons on Dashboard
• 'mention_support_type' config field can now be edited from Dashboard
• Fixed Taxes not working with decimals
• Fixed Taxes when submitted from Modal
• Some more small tweaks

For this update it's required to replace all files (except configs) with new ones. I've made a Docs Page to make it easier for you to update configs with new fields - Click Here.
Make sure to backup all your files before you start update & have in mind that Dashboard Charts haven't been tested in real-time (whole 7 days) so issues may happen.
And for the end, thanks to everybody who made suggestions and gave feedback, it means a lot! I would like to hear about your feedback on this new update as well :)
Update 1.7.2

• Ticket Categories are now in separate file (categories.yml)
• Category with type 'SUBCATEGORY_PARENT' can be sent as Separate Panel
• Panel to automatically open Ticket in SubCategory can be sent from now
• Fixed Ticket Channel not created because of Ticket ID being forbidden number
• Invalid Scope Error will no longer be sent if there's no ID of Server in guild field
• Fixed some problem with close button​
Update 1.7.1.1

Fixed Dashboard giving 403 Error Page
• Changed way Support Roles are mentioned in Tickets
• Added config option to select which field to use to mention Support Roles in Ticket
• Fixed isSelectMenu deprecated​
Update 1.7.1

• Fixed Dashboard Settings Page
• Fixed Invoice Command Errors
• When Role is Invalid, it will be logged in errors.txt file with ID
• Fixed Save Profile on Dashboard
• Added Inactive Tickets Check to Delete Them
• Updated discord.js version to 14.7.1​
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55,793 Views
657 Purchases
679 Downloads
Aug 5, 2021 Published
Nov 29, 2025 Updated
5.00 star(s)
Average rating (43)
566.6 KB File size
Open source
  1. Yes
DRM-free
  1. Yes
Unobfuscated
  1. Yes
Type
  1. Utility
  1. Social
  1. Other
Supported languages
  1. English
Includes DRM
No
Source access (legacy)
Closed source & unobfuscated
Creator
Owner
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Share and earn
Refer this resource and earn a 10% commission.
55,793 Views
657 Purchases
679 Downloads
Aug 5, 2021 Published
Nov 29, 2025 Updated
5.00 star(s)
Average rating (43)
566.6 KB File size
Open source
  1. Yes
DRM-free
  1. Yes
Unobfuscated
  1. Yes
Type
  1. Utility
  1. Social
  1. Other
Supported languages
  1. English
Includes DRM
No
Source access (legacy)
Closed source & unobfuscated
Creator
Owner
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