Plex Tickets | Discord Ticket Bot v2.5.2

Thank you for 600 total purchases on BuiltByBit! This makes it the most purchased Discord bot available on BuiltByBit right now.

In this update, we've focused on quality-of-life changes. We've added more a lot more checks to make sure everything in your config is correct. If there's a problem, we'll now tell you exactly what it is and where to find it (at least for the most common errors). These changes should improve our support response time.

Additions:​

• You can now customize working hours individually for each day of the week, along with corresponding placeholders for each day has been added.
• Added "Accept" and "Deny" context menu commands, you now have to right click on the suggestion message and go to "Apps" to accept or deny a suggestion
• Added full embed customization to PayPal invoices in the config
• Added full embed customization to Stripe invoices in the config
• Added full embed customization to Crypto payments in the config

Modifications:​

• Updated Discord.js to v14.15.3
• Updated all npm packages
• Improved panel command, it now notifies you if it wasn't saved in the database correctly
• Improved validation for SupportRoles format in ticket buttons, ensuring correct format and providing clear error messages with examples.
• Improved validation for ticket questions, and added error messages
• Improved YAML config error checking, It's now a lot more user friendly, and explaining what could be wrong
• You can now use the crypto command even if there's no address specified in the config, as long as the address is sent with the command
• Automatically fix the style format for text inputs to prevent errors, making sure "short" or "paragraph" are always correctly set as "Short" or "Paragraph"
• Ticket question placeholders can now be left empty to be disabled
• Calculator command response is now ephemeral
• PayPal and Stripe invoices now checks for payments every 20 seconds instead of 30
• PayPal and Stripe invoices now have a button displaying the payment status, instead of text in the embed
• Fixed an issue causing tickets to not open if a category had no questions enabled
• Fixed an issue causing suggestions to be sent multiple times in some cases
• Fixed an issue causing QR-codes for crypto payments to not work
• Fixed an issue causing invalid paypal invoices to not get automatically deleted from the database
• Fixed an issue causing TXT transcripts to still display user discriminators

Removals:​

- Removed "Accept" and "Deny" buttons from suggestions (replaced with context menu commands)

Modifications:​

• Optimized, cleaned up and improved a lot of code
• You can now set placeholders for ticket question modals
• You can now use decimals when creating an invoice
• Fixed an issue causing {average-completion} to not work
• Fixed an issue causing the DM message to ask for the user to review the ticket even if it didn't meet the requirements
• Fixed "Unknown interaction" errors

Additions:​

• Added ticket priority system

Modifications:​

• Fixed an error when blacklisted users try to open a ticket
• Fixed rare "The reply to this interaction has already been sent or deferred." error

• Fixed "Unknown Interaction" error when creating tickets
• Fixed "Unknown Interaction" error when closing tickets

• Fixed "The reply to this interaction has not been sent or deferred." error when creating tickets

Modifications:​

• Potentially fixed all "Unknown Interaction" errors when creating tickets with questions enabled
• Fixed an error if TranscriptType was set to TXT and SaveInFolder was enabled, and alert command generates a transcript

Dashboard Update v1.0.2​

• Added thumbnail image to Embed Builder
• Fixed an issue causing the dashboard to be unable to connect to MongoDB in some cases
• Fixed an issue causing you to not be able to add bot IDs longer than 18 characters to status alerts
• Fixed a bug where users were redirected to the home page upon logging in, even if they initially had a specific page in the URL. Now, users are correctly redirected to the intended page after login.

Additions:​

• Added CryptoRates to the config, allowing you to choose which service it uses to check the crypto rates
• Added an option to set Average Completion stats channel
• Added {average-completion} variable to bot status
• Added an option to add/edit/remove payment methods from stripe invoices in the config
• Added an option to only allow users with support roles to use /add and /remove command (commands.yml)
• Added an option to automatically give a user a specific role when they pay a stripe/paypal invoice
• Added an option to set a custom logo for paypal invoices

Modifications:​

• Fixed an issue causing all payment methods to be listed when creating a stripe invoice, even if they were disabled in the stripe dashboard
• Fixed an issue causing slash commands in addons to sometimes not get registered
• Fixed "Unknown interaction" error when creating a ticket with questions

Modifications:​

• Fixed an issue causing the check if a user has a support role to not work (This should fix all permission issues)
• Fixed an issue causing "button" value to not be set in the database when a ticket gets created
• Fixed an issue causing ArchiveTickets to not work on categories 6-8
• Fixed an issue causing the re-open button to not work multiple times
• Fixed some issues causing blacklist list command pagination to not work
• Fixed an issue causing the "Used disallowed intents" error to not show a guide on how to fix

Removals:​

• Removed warning messages for addons

Note:
Nothing in the config has changed, so you can just replace all files except the config.yml