SupportBot - Smarter support for Discord v26.1.1

SupportBot Updates Release Notes

Update: 6.2

️ Change Log:

Added Thumbnails to Ticket Reaction Panel
Added Description to Ticket Reaction Panel
Added German, French & Spanish configuration files (located at: /lang)

SupportBot Updates Release Notes

Update: 6.1

Change Log:
- Ticket Panel (Ticket Reaction System)
- Streaming added to the Bot Activity
- Mentioning the author when ticket has been created.
- Mentioning support once the user has reacted to a department.

Bug Fixes
- Mentioning Everyone on Announcement command.

SupportBot 6.0.2

Security update!
Updated node-fetch dependancy.

Bug!
Fixed permissions issue with all users seeing inside a support tickets with departments enabled.

SupportBot 6.0 Update

This is a small bug fix update.

Fixed: GuildMemberRemove event from not working! (Leave Messages)

Welcome to SupportBot's Official Discord server by Emerald Services. Just a short introduction about the bot. SupportBot is a free / self-hosted discord application that is developed to help control and manage the support within your discord server by allowing uses to create support tickets and have the staff assist them. Why choose SupportBot? Looking around at all sorts of bots you'll notice they cost money, who knows what you're paying. SupportBot is 100% free and customisable whilst it's easy to use.

Our development team have take their time to re-develop SupportBot from scratch to fix the majority of bugs and make it better and easier to use for you and your discord server. If you currently use SupportBot5 you are required to update EVERY file including the node modules.

SupportBot Update 8
SupportBot is a fully customizable discord support application, it has the capability of managing/controlling your servers support.

Whats Changed?
Update for an update

Fixed Welcome/Leave messages

Changed Files
index.js

UPDATE URGENTLY! The update that was released yesterday seemed to have an issue with tickets not working probably.

SupportBot5 Update 7
SupportBot is a fully customizable discord support application, it has the capability of managing/controlling your servers support.

Whats Changed?
Update for an update

Tickets not opening correctly! UPDATE your bot or your support tickets will not work probably.

Changed Files
index.js
ticket.js
add.js
remove.js

SupportBot Update 5
SupportBot is a fully customizable discord support application, it has the capability of managing/controlling your servers support.

Whats Changed?
Update for an update

Compatible with Discord.JS 12 - SupportBot will no longer work with anything older.
Added Success/Warning/Error Colours to embed
SupportBot now requires you to have the default roles created in your server before you can use any commands. (Requires you to have them in the server, not for all the users to have)
Added SupportBot error codes

Changed Files
index.js
supportbot-config.yml
package.json
All Commands