Plex Tickets | Discord Ticket Bot v2.5.2

Update 1.3.8​

• Added ClosedCategoryID to all categories in the config
• The close button now gets disabled instead of removed when a ticket is closing
• Added a configurable time before a ticket gets deleted using the delete command
• Fixed an issue causing users not being able to review tickets if someone else closed their ticket
• Fixed an issue causing tickets to not be moved back to the original category when re-opened
• The close command now works as a message command again
• The ticket creator no longer gets sent a DM when the ticket gets closed if that ticket doesn't meet the requirements to be reviewed and TicketUserCloseDM is set to false
• Added ticket opening embed customization to the config

Update 1.3.7​

• Added support for slash commands in addons
• Transcripts will no longer be sent if there's no messages in the ticket
• Added an option to let the ticket creator view the ticket when it's closed, if Archive Tickets is enabled
• Added a delete command to instantly delete a ticket, without confirmation, and without saving transcript
• Added a commands.yml configuration file with options to disable/enable each command and change command descriptions
• Added an option to rename closed tickets if Archive Tickets is enabled
• Fixed an issue causing custom command embeds to not work
• ReviewMsg is now ephemeral
• Fixed some issues with the review system
• Added an option to send all ticket reviews to a separate channel

Update 1.3.6​

• Added an option to archive tickets instead of them being instantly deleted when they get closed, with options to re-open, delete and manually create transcripts
• Tickets no longer gets deleted when the user leaves the server, instead it sends a message in the ticket with an option to delete it
• Removed TicketSettings.DeleteIfUserLeave from the config
• Bot messages no longer get added to totalMessages
• Added ClosedCategoryID to all categories in the config
• Updated discord.js to 13.7.0
• Added TranscriptChannelID to the config
• Fixed an error when starting the bot

Update 1.3.4​

• Fixed average rating being NaN if there's no ratings yet
• Added an error if the bot token is incorrect
• Added an error if intents are not enabled in the developer portal, and instructions how to enable them
• Added a link to invite the bot to your server to the invalid guild id error
• Suggestions field in the stats command now gets removed if suggestions are disabled in the config
• Added a reviews field to the stats command, it now gets removed if reviews are disabled in the config
• Fixed an issue causing close confirmation to not work
• Added an option to set descriptions for all categories if SelectMenu is enabled
• Added emojis to stats command
• PayPal Invoice embed has been redesigned
• Crypto Payment embed has been redesigned

Update 1.3.3​

• Fixed an issue causing the bot to still DM the user even if TicketUserCloseDM and TicketReviewSettings is both set to false
• Fixed an issue causing help command to not work
• Starting the bot should be a little faster now
• Removed discord invite from error messages
• Fixed an issue causing select menu to not work
• All command files are now in categories
• Added locale configuration to ticket button
• Added ticket channel topic customization to the config

Update 1.3.2​

• Added an option to use a dropdown menu for creating tickets instead of buttons
• Added an option to enable a cooldown for creating tickets
• Added config error handler
• Fixed an issue causing panel command to not work if TicketButton4 was disabled
• Added {average-rating} variable to BotActivity status
• Added average rating to stats command
• Added total reviews to stats command
• Added utils.js file
• Removed the rating select menu from tickets that don't meet the requirments to be rated, instead of sending a message when users try to select a rating
• Ticket close button now gets removed once it has been pressed to prevent users from pressing it multiple times
• Ticket close dm embed is now the color specified in the config
• Changed the order of the ticket rating stars
• Updated enmap to 5.9.0

Update 1.3.1​

• Added Ticket Rating/Review System
• Removed DMUser and TranscriptType from TicketSettings
• Added ticket review and user close dm section, (more customization)

Update 1.3.0​

• Changed the suggestion embed to look better
• Added total amount of suggestions submitted to suggestion embed
• Added formatting to the user's suggestion
• Added the user who submitted the suggestion mention to the suggestion embed
• Added an option to change the suggestion embed colors for each status
• Updated enmap to v5.8.13
• Updated discord.js to 13.6.0
• Removed axios package
• Changed all button colors to the real color name instead of primary, secondary etc..
• Added errors if any of the button colors is invalid
• Added bot activity section to the config
• Added multiple bot statuses
• Fixed an issue causing {total-users} variable to be incorrect
• MentionRole has been replaced with MentionSupportRoles (mentions all the support roles instead of just one role)
• Cleaned up some code
• Added an option to add a URL to bot activity if the type is STREAMING
• Added suggestions statistics to stats command
• Added an option to use Embeds for Custom Commands responses