Plex Tickets | Discord Ticket Bot v2.5.2

Handle support and inquiries with the most trusted, feature-rich ticket bot out there.

Additions:​

  • Added an option to change minimum/maximum words for ticket reviews
  • Added an option to disable the alert command

HTML Transcripts:​

  • Added block quote support
  • Added support for buttons
  • User used /command now shows on interaction responses
  • Added support for system messages
  • Short transcripts now fill the entire page
  • Add Discord timestamp support
  • Added twemoji support

Modifications:​

  • Fixed undefined price with crypto payments
  • Fixed an issue causing crypto QR Codes to not work
  • Fixed an issue causing the bot to use a lot of memory
  • Fixed some issues with paypal/stripe invoices
  • Fixed an issue causing you not to be able to close a ticket if close confirmation and ticket close reason was enabled
  • Fixed undefined ID error when closing a ticket
  • Updated stripe to 10.17.0

Removals:​

  • Removed support for all crypto currencies except BTC, ETH, USDT, LTC

Additions:​

  • Added 3 more ticket categories, Only works if SelectMenu is enabled
  • Added automatic payment detection to PayPal invoices
  • Added an option to require a reason for closing tickets (discord modals)
  • Added TicketTranscriptSettings to the config
  • Added an option to save all images in transcripts
  • Added MessagesRequirement to the config
  • Added name and description to stripe invoice
  • Added "Ticket Force Deleted" to ticket logs that were deleted using the delete command
  • Added an error if category descriptions are longer than 100 characters

Modifications:​

  • The alert command now automatically closes tickets if the specified time has passed with no response
  • Fixed an issue causing ticket information to be displayed twice in the user dm close embed
  • Fixed an issue causing dropdown menu selection to not reset if a ticket wasn't created
  • Fixed an issue causing some errors to be displayed even if the categories were disabled
  • Updated discord.js to 14.4.0
  • Updated stripe to 10.10.0

Additions:​

- Added SaveTranscriptsInFolder option to the config

Modifications:​

- Fixed undefined error when stripe invoices were enabled

Removals:​

- None
  • Fixed an issue causing TicketOpenLimit to not work
  • Fixed an issue causing close command to not work
  • Fixed an issue causing crypto command to not work
  • Fixed some undefined id errors when closing/deleting a ticket

Additions:​

- Added ArchiveTickets.TicketOpenLimit to the config

Modifications:​

  • Updated discord.js to 14.1.2
  • Fixed an issue causing RestrictTicketClose message to not be ephemeral
  • Fixed an issue causing alert command to not mention the ticket creator
  • Fixed permission issue with ticket re-opening and claimed tickets
  • Fixed an issue causing permissions to not get added back to users when a ticket gets re-opened
  • Fixed an issue causing rename command to not work

Removals:​

- None

Additions:​

  • Added channel statistics, (Automatically updates every 5 minutes)
  • Added an option to change channel permissions for claimed tickets
  • Added deleted by to ticket close log if ArchiveTickets is enabled

Modifications:​

  • Updated discord.js to v14
  • Images now get saved in HTML Transcripts, to prevent them from being deleted by Discord after a certain time
  • All ticket transcripts now get saved in a "transcripts" folder
  • The first embed in new tickets now gets pinned automatically
  • Fixed an issue causing close confirmation to not work
  • Fixed some unknown messages errors
  • Fixed an issue causing the closed by user to be the same as the user who deleted the ticket
  • Fixed undefined error when closing a claimed ticket
  • Fixed undefined error when stripe invoices were enabled

Removals:​

  • Removed ClaimingSystem.ExcludeOtherUsers from the config
  • Removed EnableAddons from the config
Additions:
  • Added stripe invoices, with automatic payment detection
  • Added an option to remove all other users from a ticket except the ticket creator and the user who claimed the ticket when a ticket gets claimed
  • Added an error if the embed hex color is invalid
  • Added an option to disable Message Commands
  • Added OwnerID to the config
  • Added alert command to ping the ticket creator with a message saying that their ticket will be closed in the specified time if no response has been received

Modifications:
  • Fixed an issue causing close confirmation to not work
  • Fixed "Unknown Message" error when a ticket gets created and MentionSupportRoles or MentionAuthor is enabled
  • Fixed an issue causing some interactions to fail
  • Possibly fixed undefined id error when a ticket gets closed
  • The claim button now gets disabled when a ticket is closing
  • Updated discord.js to 13.8.1
  • The calculate command now uses an API instead of a npm package

Removals:
- Removed URL from bot activity settings

Update 1.3.9

  • Reduced memory usage
  • Fixed interaction not replied error if close confirmation is enabled
  • Added an option to make the delete command save ticket transcripts
  • Added an error if all node modules weren't installed
  • Fixed an issue causing some interactions to fail
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Full Source Code
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72,666 Views
900 Purchases
904 Downloads
Dec 9, 2021 Published
May 29, 2025 Updated
5.00 star(s)
Average rating (57)
700 KB File size
Open source
  1. No
DRM-free
  1. No
Unobfuscated
  1. No
AI use in marketing
No
AI Content Disclosure
AI assistance is used only as a supporting tool in rare cases for debugging, code review, and code cleanup. All features, design decisions, core logic, and implementation are human-made.
Type
  1. Moderation
  1. Utility
  1. Other
Supported languages
  1. English
Includes DRM
Yes
Source access (legacy)
Closed source & obfuscated
Creator
Owner
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Share and earn
Refer this resource and earn a 30% commission.
72,666 Views
900 Purchases
904 Downloads
Dec 9, 2021 Published
May 29, 2025 Updated
5.00 star(s)
Average rating (57)
700 KB File size
Open source
  1. No
DRM-free
  1. No
Unobfuscated
  1. No
AI use in marketing
No
AI Content Disclosure
AI assistance is used only as a supporting tool in rare cases for debugging, code review, and code cleanup. All features, design decisions, core logic, and implementation are human-made.
Type
  1. Moderation
  1. Utility
  1. Other
Supported languages
  1. English
Includes DRM
Yes
Source access (legacy)
Closed source & obfuscated
Creator
Owner
Recommended for you
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148 purchases
Multi Guilded | Moderation, Music, Tickets, Giveaways, Leveling, Addons System and More...
5.00 star(s) 56 ratings
1,357 purchases
#1 by features Tickets/Service Team Bot featuring Commissions, Reviews, Invoices, Dashboard & more
5.00 star(s) 43 ratings
657 purchases
Best Rated | Dashboard, Tickets, Invoices, Moderation, Music, Giveaways, Addons and much more
5.00 star(s) 109 ratings
637 purchases
Multipurpose Discord Bot | The Power On Your Side
5.00 star(s) 67 ratings
396 purchases
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