modl - support & moderation reimagined v2.3.0

Changelog:

• Fix critical BungeeCord chat-disconnect error
• Fix labeling issue in player-window
• Fix error loading modl-anticheat-bridge
• Fix default locale formatting issue

Changelog:

• Hardened security and request validations on backend
• Added new /report menu w/sub-menus (fully configurable)
• Added new /standing menu for players to see their own social/gameplay status + their punishment history
• Added ability to configure aliases for all of modl plugin commands
• Added linked tickets to punishment modification menu
• Added configurable expiration for punishment points
• Added checksums for library downloads at runtime
• Added Enterprise tier option on landing page
• Made the player-heads in menus represent the actual skulls of the players
• Fixed dismissing assigned ticket notifications
• Rate-limited email codes on panel login (2/IP/min)
• Fixed AI usage tracking and added ability to cap overage
• Optimized settings page to patch only updated fields
• Fixed panel punishments force starting
• Fixed ticket attachments showing as URL instead of media
• Optimized inefficient queries on dashboard
• Optimized data storage on backend (required migration)
• Fix incorrect grammar on default locale (mute message)

Changelog:

• ticket email-auth option
• ability to hide closed tickets
• add ticket transcripts sent to player email
• precursory geyser/offline mode support
• auto-update config and locale file
• fix kicks not executing in-game
• fix pardons not working unstated punishments
• add punishments list in audit page
• make items in history menu configurable per punishment type
• add Dutch language support on panel and Minecraft plugin locale
• separate date formatting from language on panel
• fix punishment duration change
• fix panel player online status inaccuracies

It's finally here! Beautiful new GUIs, a fresh redesign of large portions of the panel, and an exponentially more stable, efficient, and maintainable backend API.

Please reset your locale and config files to ensure full functionality, all your previous panel data has automatically transferred over. If you are installing for the first time or looking to use our developer API, please check out our newly created docs at https://docs.modl.gg/

Changelog:

• Redesigned tickets on panel
• Redesigned audit logs on panel
• Redesigned dashboard on panel
• Redesigned settings page on panel
• Redesigned email templates
• Replaced old ticket tags system with ticket labels
• Fixed Super Admin role permissions
• Fixed "Apply for Staff" and "Contact Us" on the homepage
• Fixed saving/modifying punishment types
• Greatly improved upon localization and default locales for German and Spanish (AI translated, please let us know of any mistakes)
• Added configurable list of commands to block whilst a player is muted
• Added in-game GUIs for staff menu and inspect menu (way too many submenus and functions to list)
  • See demonstration video:
• Added web ticket-submissions for apply, support, and bugreport
  • This has support to link a Minecraft account after the fact with /claim <ticket-id>
  • Submission rate-limit: 2 tickets/min/IP-address (in-game has 1 minute cooldown now)
• Added commands for history, notes, alts, and reports in-game, with menus and console-friendly print versions
• Fixed support ticket args in-game not being transferred to ticket form
• Improved saving techniques used on updating settings to database
• Added system to attach reports to punishments and close those reports in the process
• Fixed audit page data population and add additional functionality (staff punishment roll-backs, player-window links)
• Added evidence upload page for in-game punishments (prompted after creating punishment)
• Made light theme on panel actually usable and visually un-abhominable
• Fixed staff notifications in-game to properly notify staff and have appropriate hover/click actions.
• Made staff management and role management editable in-game via staff menu.
• Improved overall stability and made hundreds of minor adjustments/fixes/improvements
• Fixed name-change and skin-change restrictions
• Fixed playtime not working
• Added issuedServer and createdServer data for tickets and punishments (auto-hooks into proxy info if on Velocity/Bungee)

Backend API:

• Rebuilt backend API in Java Springboot and fully documented Minecraft endpoints at https://docs.modl.gg/api
• Added Grafana monitoring to assist in developer debugging and security
• Deployed backend API using Blue/Green setup to achieve 0-downtime between API updates and reboots.
• Minecraft plugin now downloads all dependencies at runtime to minimize jar size and avoid conflicts.

This update is in preparation for a massive v2.0.0 update having completely rewritten our backend service, overhauled our panel, and added a stunning new GUI system to the Minecraft plugin. The update be bring drastic improvements in stability, polish and overall usability.

As such, we will need to migrate off our current v1 API infrastructure, and this update will provide a seamless switch-over with 0 downtime. It will automatically detect when the new production API is online and switch over, migrating all your existing data and settings (also unlocking all the new in-game features such as the GUI). However, there are unfortunately some temporary degradations in in-game usability, namely pardons and lookups. This will go away once the new API is online. Our plan is to upgrade the backend API on 2/11/2026 between the hours of 10PM and midnight ET. If you can, install this update as close to that date as possible to avoid any degradation, but ensure you are up to date by then.

Big news to come, don't forget to join our discord at https://discord.modl.gg/

Changes​

• Fixes LiteBans migration on Velocity

Changes​

• Fixed minor UI issues
• Improved platform security with data sanitization and JSON validation.
• LiteBans Migration Tool (finally)
• Improved error handling in Minecraft plugin
• Fixed support for Velocity-CTD proxy fork.

Changes​

• Add /warn command
• Reconfigured locale system to use defaults in place of unset variables
• Update dependencies
• Fix some small inconsistencies