HadesBot Ticket System PRO - Modular v2.0

HadesBot Pro - Advanced Ticket System

HadesBot is a professional and complete solution for managing support and customer service through Discord. Designed to be scalable, secure, and extremely easy to configure.

Main Features

• Slash Commands: Fully integrated with Discord slash commands (/).
• Transcript System: Automatically generates an HTML file with the full conversation history when a ticket is closed.
• DM Transcript Delivery: Users receive their support transcript directly in private messages.
• Ticket Claim System: Allows support staff to claim tickets and organize workload efficiently.
• SQLite Database: Fast and secure storage for all ticket data.
• Highly Configurable: Customize messages, colors, categories, and form questions via YAML files.
• Detailed Logs: Log channel to track ticket creation, closure, and staff claims.

Installation
Requirements: Node.js v16.11.0 or higher.

Install dependencies:

Code:

npm install

Configure the .env file:

• TOKEN: Your Discord bot token from the Developer Portal.
• CLIENT_ID: Your bot application ID.

Configure config/config.yml:

• Set support role IDs, ticket categories, and log channels.

Start the bot:

Code:

node src/index.js

Available Commands

Command	Description	Permission
/setup	Sends the ticket panel.	Administrator
/close	Starts the ticket closing process.	Support
/adduser	Adds a member to the current ticket.	Support
/removeuser	Removes a member from the current ticket.	Support
/rename	Renames the ticket channel.	Support

Customization
All visual and functional settings can be modified inside the config/ folder:

• config.yml: System and logic configuration.
• messages.yml: All bot messages.
• themes.yml: Embed colors and visual styles.

Developed with to elevate your Discord server experience.